Videos

Are you new to Entertainment Partners’ products and want a little help getting started? Or, do you just need a quick brush-up on their latest features? Whichever it is, our growing library of free video tutorials can serve as your reference guide. Quick, focused, and up-to-date, each tutorial is produced with the user in mind and, often, in response to specific user feedback. Take a few minutes to watch a video or two. You’ll feel comfortable with our products in no time.

Click on a product below to view the available videos:

Need more information?

Connect with our Support team at:

 
 

Drop us a line anytime, and one of our customer service reps will respond to you as soon as possible.

EP Product Support

Accounting, SmartPO, SmartStart, SmartTime, Scenechronize/SmartHub

Business Hours: Mon 12am to Fri 8pm PST
(5 days a week, 24 hours a day)

818.955.6300

After hours
818.955.6300

support@ep.com (General)
SPOsupport@ep.com (SmartPO)

Movie Magic / MyEP Purchases

Business Hours: M-F 6am to 6pm PST
818.955.4499

mmsupport@ep.com
myeppurchases@ep.com

SyncOnSet

Business Hours: M-F 6am to 6pm PST
1.800.470.7962

support@synconset.com

 

UK/Europe EP Product Support

Accounting Products

Business Hours: Mon 8am to Sat 4am GMT
(5 days a week, 24 hours a day)

+44.330.128.1510

After hours
+1.818.955.6300

support@ep.com

Movie Magic

Business Hours: M-F 9am to 6pm GMT

Create a ticket (Preferred):
https://moviesoft.com/technical-support/
support@moviesoft.com

 

EP Canada - Toronto

Business Hours: Mon-Fri 8:30am to 5:30pm EST
800.308.7550

After hours: Mon-Fri 5:30pm to 9:30pm EST
416.803.1685

clientsupport@epcanada.com

 

EP Canada - Vancouver

Business Hours: Mon-Fri 8:30am to 5:30pm PST
800.830.8882

After hours: Mon-Fri 5:30pm to 9:30pm PST
604.764.7229

clientsupport@epcanada.com

 

EP Canada - PWE/Canadian Residency

Business Hours: Mon-Fri 6:00am to 6:00pm PST
604.998.3208 (Vancouver)
416.927.2218 (Toronto)
866.330.0023 (Toll Free)

ressupport@ep.com