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Residuals Payment Support

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Union Residuals Contacts

Contact your union or guild for your residuals information.

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(310) 289-2076

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(855) 724-2387

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Residuals Data on My EPResiduals Payment Support

Residuals Data on My EP

What is EP’s standard process for paying residuals?

EP receives data about usage or distribution of content and calculates residuals based on collective bargaining or negotiated rates. Before payments are processed, the amounts are verified and approved by the studios. Once this is complete, residual payments are remitted to the appropriate guild or union for distribution to the talent.

Why do the guilds and unions receive residuals payments from EP instead of them being sent directly to me?

The centralization of residuals payments through guilds and unions is a condition of the collective bargaining agreements that govern these transactions.

Why did EP decide to only display residuals payments that have been deposited/cashed on myEP?

In order to ensure the most accurate and timely information, Entertainment Partners will only display residuals payments after they have been cashed or deposited. All other information about payments will be available from union or guild portals.

Where can I get my residuals information?

Your residuals information will be available from your union or guild.

How do I know if my payment is being processed?

This information is available at your union or guild portal.

Can I still get my residuals paystubs in myEP?

Paystubs for cashed or deposited residuals payments as well as paystubs for your production payroll payments on EP-paid projects will be available on myEP. Please note that the year to date (YTD) amount on paystubs will include all deposited/cashed residuals payments.

Do my annual tax statements in myEP / W-2 still show my residuals data?

Yes. Your annual tax statements include your residuals data and will be available to download each tax season.

Can I still export my year-to-date earnings, including residuals payments, from myEP?

You can manually access and export earnings reports from the myEP self-service portal the same way you always have. Earnings reports will reflect all production payroll checks and cashed residual checks.

Where can I verify the status of my residuals checks?

The best way to ensure you receive accurate information is to check your union or guild’s payment portal. Your union or guild must verify payments, amounts, and all personal data is correct for each payment.

How can I request a stop pay/reissue on a residual payment I haven’t received?

If the check was processed and approved by the client and sent to the guild or union more than 90 business days prior to the current day, contact your union to confirm a payment has been logged in their system and released. Payments that are not delivered by direct deposit are mailed by the union to the address they have on file, regardless of the address printed on the checks by EP. Please ensure your most recent address is on file with your union.

Residuals Payment Support

What address is my residuals check being mailed to?

The union is the distributor of checks. Since our records do not cross-reference with theirs, the address in our system may not reflect the same. Please contact the union to confirm.

Why are taxes on residual checks so high?

Residuals are taxed as supplemental income. The IRS considers these earnings as additional payments made outside of regular work wages and taxed at a higher rate.

My loved one is deceased, why is EP still issuing residual checks under their name?

Generally, this means that EP has not received the necessary documents from the union alerting that the check recipient is deceased and/or there is no beneficiary record set up in our system. Contact the union to find out the necessary requirements to handle payments for deceased individuals. You may then complete and submit a Talent - Residual Set up Change Request form to start the process with EP. Once EP receives approval from the union, a beneficiary record can be set up in our system.

I have never received a residual. How often do I get them?

The number of times you receive a residual is indicated in the contract you signed with the production. Please refer to your contract for details.

The show I worked on years ago re-aired recently, when should I receive a payment?

First, check with your union to see if a payment has been logged and released to you, and ensure they have your most recent address on file. If the union confirms that the check was mailed to you and you don’t receive it within ten business days from the date of mailing, submit a completed Crew & Talent Stop Pay Reissue form.

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