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The Production Lot Community Support

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FAQs

Select from the menu below for more topics.

My ProfilePosting, interacting, and more

My Profile

What is my username/password?

Your login credentials are the same username and password that you use to log into your EP products. You may also Register as a new user by clicking on the “Register” button.

How do I log into The Production Lot?

Click on the “Sign In” button in the upper right corner. Enter your username or email address and password. Click the “Sign In” button. You are signed in if you see your avatar or profile photo in the upper right corner instead of a “Sign In” button.

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How do I access my profile?

Click on your avatar/profile photo in the upper right corner. A menu will appear. Click on your avatar/profile photo or username to be brought to your profile page.

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How do I edit my profile?

Pro-Tip: Learn how to maximize your profile!

From your profile page, click on the profile button to the right of your username. Select “Edit Profile”.

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You may edit your Email or Password by clicking on the pencil tool next to each field. 

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You may also select an area to edit from the list below your avatar/photo. Remember to click the “Save” button once you have made your edits.

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How do I change my profile image?

Navigate to your Edit Profile screen and select “Change My Picture” from the options below your profile name.

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You will be brough to the “Change Picture” screen. Click on the “Upload Picture” button and select the image you would like to upload from your files. Once saved, the new image will appear in your profile immediately. To remove the image, click on the “Remove Picture” button.

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How do I update my email address?

From your profile Account & Privacy Settings page, select the pencil icon next to "Email”.

How do I control what information is visible in My Profile?

There are two main areas of control for your profile:

· Setting your profile and/or email to be publicly visible

· Showing your online status to other members

To set your preferences for profile and/or email visibility:

From your profile page, click on the profile button to the right of your username. Select “Edit Profile”. 

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The Account & Privacy Settings page will appear. Go to the Privacy section to opt whether your profile and/or email address is displayed publicly. Your selection is autosaved on this page.

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To set your online status preference:

The default is to show online status. To hide your online status, go to the edit profile page and select “Who’s Online” from the list of options under your avatar/profile photo. Once on the “Online Preferences” page, you may select the box to hide your online status. Remember to click the “Save” button.

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How can I set or control the notifications I receive?

Navigate to your profile and select Edit Profile. Click on “Notification Preferences” from the list of options below your avatar/profile photo.

From there, you may review the notifications that are available, and select whether you wish to receive a pop-up and/or email for that notification. Pop-up notifications appear as an indicator on the notification bell in the upper right corner, near your profile avatar or photo.

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Posting, interacting, and more

How do I contact fellow members?

There are two ways you can message a member:

• Click on the envelope icon located in the upper right and then click on the paper and pencil “new message” icon to bring up a blank message. In the “Recipients” field, enter the name of the member you would like to contact, compose your note in the paragraph field and click “Post Message” to send.

• You may also message members directly from their profile. Find their profile and click the “Message” button to bring up the message composer.

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Why should I message other community members?

The Production Lot was created as a space for industry professionals to make great things happen by networking with peers, sharing knowledge and experience, learning from experts, and discussing impactful issues. We encourage you to take advantage of a key part of the experience by connecting with your fellow members.

What are Groups?

As a Production Lot community member, you are encouraged to be part of discussions and share resources with other members around a specific area of interest.

How do I join or follow a Group?

Go to the Group you wish to join. Click on the “Follow” button. You will also can set notification preferences for that group once you join.

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How do I leave a Group or Category I am following?

Go to the group you wish to unfollow. Click on the “Following” button to reveal your preferences menu. Click on “Unfollow Category.”

How do I see a listing of all the posts to a specific group?

Locate the group you are interested in viewing. Click through to the group’s landing page. All the posts and discussions for that group are viewable from the landing page.

How do I respond to posts?

You can respond by leaving a comment and/or adding a quick reaction. Navigate to the bottom of any discussion post to “Leave a Comment” or select a reaction, such as Agree, Like, or Awesome.

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Can I search for posts across the entire Production Lot?

Yes! Enter a keyword in the search bar located in the main navigation. You may also enter filtering criteria into the “Filter Results” fields to narrow down the results.

How do I start a new discussion thread?

Pro-tip: Learn the best tips for posting a new discussion thread! 

You may post a new a new discussion from anywhere there is a discussion feed, such as the Production Lot Home, Discussions page, or a discussion feed from within a Group. Once there, locate the “New Post” button. Click and select “New Discussion”.

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You will be asked to select a category for your new discussion, as well as add tags.

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What kind of files can I upload?

Members can upload PDFs, image files, or links to external media (such as video links).

What are the “tags” for?

Tags are great way to find and organize content. Tagged items are prioritized in the search which helps your fellow members find what you are posting! Be sure to look at the Popular Tags when you are posting new content.

What are Programs?

As a member, you can take advantage of EP’s holistic career enhancement and advancement strategy. This set of programs is designed for members at any stage of their career.

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