Crew & Talent Payment Support
Canada
Resources for Production Worker Employees
For Payment Support US
FAQs
Select from the menu below for more topics.
If you have completed work as an individual crew member and you
have received your final paycheck, please log into your My Service Canada Account and see if your ROE has been uploaded. ROEs are uploaded soon after work has been completed. If you do not see your ROE online, please contact our payroll department via email at pwerequests@epcanada.com. Please include the following information:
- Last 4 digits of SIN
- The show you require your ROE
- Create an account at My.EP.com to see if a cheque was issued and cashed (note: cheque status may take up to 10 days to update from the date the cheque was deposited)
- Please contact your Production’s payroll or accounting department for more information regarding your cheque status or to have a cheque reissued.
Please contact your production’s payroll or accounting department for more information regarding your pay deductions.
Please contact our payroll department via email at pwerequests@epcanada.com. Please include the following information:
- Last 4 digits of SIN
- A recent show you worked on
- City you live in, or the Union you work under
- Your phone number
Please contact your production’s payroll or accounting department to have your T2200 form completed.
- If you worked after January 1, 2021, you can update your address on My.EP.com.
- If you worked prior to January 1, 2021, please contact our payroll department via email at pwerequests@epcanada.com. Please include the following information.
- Last 4 digits of SIN
- A recent show you worked on
- City you live in, or the Union you work under
- Your phone number
Please contact our payroll department at pwerequests@epcanada.com. Please include the following information:
- Last 4 digits of SIN
- A recent show you worked on
- City you live in, or the Union you work under
- Your phone number
CONTACT US
Canada - PWE Queries
Mon-Fri 5:30am to 5:00pm PT
Vancouver: 604.998.3208
Toronto: 416.927.2218
Toll Free: 866.330.0023
pwerequests@ep.com
EP Residency Support
Mon-Fri 5:30am to 5:00pm PT
604.998.3208 (Vancouver)
416.927.2218 (Toronto)
866-330-0023 (Toll Free)
ressupport@ep.com