Contact Us

Should you have any inquiries about our offerings, or support-related questions regarding our products or services, please do not hesitate to contact us.

General Info

Corporate Office Hours
Monday – Friday
9:00 am – 6:00 pm (Pacific)


General Inquiries: 818.955.6000

Movie Magic and The Paymaster Rate Guide Sales:
products@ep.com

Scenechronize POA
Scenechronize Studio Hub and
Scenechronize Scheduling Sales:
ScenechronizeSales@ep.com

Product Sales: 818.955.6399

Payroll Garnishment and Deduction Inquiries: 818.955.4441

Employment Verification: 818.955.4449

W-2 Hotline: 800.417.0037

Vista, SmartAccounting, SmartTime Support:

EP Burbank Service and Support
Monday – Friday 8:00am – 6:00pm (Pacific)
Phone: 818.955.6300
After Hours: 818.955.6350

East Coast – New York
646.473.9010

UK/Europe – Sargent Disc
+44 (0) 1753 630300
support@sargent-disc.com

EP Canada – Toronto
416.923.9255 or 800.308.7550
After hours: 416.803.1685

EP Canada – Vancouver
604.987.2292 or 800.830.8882
After Hours: 604.764.7229


Movie Magic Support:

EP Burbank Service and Support
Monday – Friday 8:00am – 6:00pm (Pacific)
Phone: 818.955.6300

East Coast – New York
646.473.9010

UK/Europe – Sargent Disc
+44 (0) 1753 630300
support@sargent-disc.com

EP Canada – Toronto
416.923.9255 or 800.308.7550

EP Canada – Vancouver
604.987.2292 or 800.830.8882

 

EP Access Card Support:
818.955.6296
Emergency After Hours Funding: 818.427.2484

EP Holiday Closures 2016
2016 Holidays
New Year’s Day January 1
Presidents Day February 15
Good Friday March 25
Memorial Day May 30
Independence Day July 4
Labor Day September 5
Thanksgiving Day November 24
Day After Thanksgiving November 25
Christmas Day December 26

Get Connected

EP Detailed Contact Directory
EP Office Locations Primary Contact Fax Number
Burbank Office 818.955.6000 818.955.6507
Florida Office 407.354.5900 407.351.4037
Georgia Office 404.333.6591
Louisiana Office 504.524.9437 504.524.9443
New Mexico Office 505.227.2240 505.227.2242
New York Office 646.473.9000 212.947.4787
North Carolina Office 818.450.2781 407.641.9339
Toll-Free Numbers Primary Contact Secondary Contact
EP Adjustment Group 888.EP.FIX.IT 888.373.4948
Extras Payment Inquiries 800.562.2718
Automated W-2 Line 800.417.0037
Automated Product Support Line 800.624.3472
Department or Service Primary Contact Secondary Contact
401(k) Deductions 818.955.6126 818.955.6094
Address Changes 818.955.6184 818.955.6385
Automatic Deposits(see Deposits below)
Central Casting Client Calls 818.729.6400
Central Casting Payment Inquiries 818.729.6450
Check Stock (to order more) 818.955.6299 818.955.6225
Child Support/Liens 818.955.6047 818.955.6356
Commercials 818.955.6174
Contract Service Letters 818.955.6226 818.955.4469
Credit Line References 818.955.6024
Deductions (Employee Recoupment) 818.955.6184 818.955.6266
Deposits – Automatic (Credit Unions) 818.955.6266 818.955.6385
Deposits – Direct (Banks – Employee Setups) 818.955.6385 818.955.6266
Deposits – Direct (Banks – New Client Setups) 818.955.6299
Disability Insurance 818.955.6019
Diskette Problems 818.955.6300
Dues Deductions 818.955.6087 818.955.6088
Employment Verification 818.955.6313 818.955.6184
EP Cares™ Employer-Based Health Insurance 855.339.7350
EP Personal Health Insurance 866.206.8493 818.955.6039
Escheat (Automated Uncashed Checks Hotline) 818.955.6288 818.955.6023
Home Loan Verification 818.955.6313 818.955.6184
Minors Trust Funds (see Trust Funds below)
Musicians 818.955.6276 818.955.6065
Music Videos 818.955.6174
Pension, Health & Welfare:
AFTRA 818.955.6088 818.955.6126
DGA / WGA 818.955.6126 818.955.6267
MPIP (Hollywood IA) 818.955.6267 818.955.6095
New York Unions 818.955.6087 818.955.6088
Non-Hollywood Unions 818.955.6095 818.955.6087
SAG Production 818.955.6095 818.955.6087
SAG Casting 818.955.6267 818.955.6087
SAG Residuals 818.955.6126 818.955.6094
Product Support:
Application Support (Vista, Global Vista,
VPO, PCard, Budgeting, Scheduling)
818.955.6300
Vista/Global Vista Emergency
After Hours Support
818.955.6350
Access Card (PCard) Funding 818.955.6296
Access Card After Hours Emergency Funding 818.427.2484
Product Training 818.955.6301
New York Application Support 646.473.9010
Residuals 818.955.6082
Studio Teachers 818.955.6081
Taxes:
Canadian 818.955.4483 818.955.6043
Foreign 818.955.4484 818.955.6133
Non-Resident Withholding 818.955.6021 818.955.4488
Trust Funds (Minors) – Production 818.955.6098 818.955.6099
Trust Funds (Minors) – Extras 818.955.6099 818.955.6098
Unemployment 818.955.6313 818.955.6184
Vacation & Holiday 818.955.6272
W-2 818.955.6184 818.955.6266
Workers’ Comp 818.955.6199
818.955.6386
818.955.6051

Filter by

Corporate Offices


California
Main Office
2835 North Naomi Street
Burbank, CA 91504
Phone: 818.955.6000

2255 North Ontario Street
Burbank, CA 91504

Florida
7335 W. Sand Lake Road, Suite 370
Orlando, FL 32819-5539
Phone: 407.354.5900
Fax: 407.351.4037

New York
875 6th Avenue, 15th Floor
New York, NY 10001-3507
Phone: 646.473.9000
Fax: 212.947.4787

Louisiana
935 Gravier Street, Suite 1110
New Orleans, LA 70112
Phone: 504.524.9437
Fax: 504.524.9443


Georgia
235 Peachtree St NE Ste. 217
Atlanta, GA 30303
Phone: 678.686.2378


New Mexico
5650 University Blvd. SE
Production Bldg. A, Room 231
Albuquerque, NM 87106
Phone: 505.227.2240
Fax: 505.227.2242


North Carolina
1427 Military Cutoff Road, Suite 211
Wilmington, NC 28403
Phone: 818.450.2781
Fax: 407.641.9339

Central Casting


Central Casting California
220 S. Flower Street
Burbank, CA 91502-2101
Phone: 818.562.2700
Registration Info: 818.562.2755
Fax: 818.562.2786

Central Casting New York
875 6th Avenue, 16th Floor
New York, NY 10001-3574
Phone: 646.205.8244
Fax: 212.947.4859

Central Casting Louisiana
1450 Poydras St., Suite 1420
New Orleans, LA 70112
Phone: 504.684.2550

Central Casting Georgia
235 Peachtree St NE Ste. 217
Atlanta, GA 30303
Phone: 404.333.6591

International Affiliates


International Affiliates
Canada
Asia
Puerto Rico
United Kingdom

Social Media