Movie Magic Scheduling Support

Search Support

All my strips are in the Boneyard. Why is that and how do I get them out?

All the strips may be in the Boneyard because of a Preference called New Strip Position. We added another option to that called At Active Point, which puts new strips next to the previous strip in the schedule. It is a great Preference, and we recommend you leave it there. Unfortunately, you may have had the Boneyard in focus before creating your new strips. To correct this, simply open both the Stripboard and Boneyard windows and drag the strips over to the Stripboard from the Boneyard.


Does this answer your question? (17) (3)

Can I delete a scene from the Stripboard?

Yes. In fact you can select multiple strips on the Stripboard and delete them by pressing the Delete key. You will be asked to confirm the deletion because it will delete the associated Breakdown Sheets as well.


Does this answer your question? (5) (1)

Can I interface EP Scheduling into EP Budgeting?

Not at this time. We plan to have an interface available in the future.


Does this answer your question? (1) (8)

Can I merge my schedules?

No. The system cannot merge schedules, as they contain multiple Elements and duplicate IDs that would cause confusion. Best Practice Tip: If you are scheduling a multi-episodic show, create a “master schedule” with all of the reoccurring Elements and favorite reports and Strip Layouts. Using one master template as a base and using Save As for episodes will ensure a similar base of information to work from.


Does this answer your question? (1) (5)

Can I merge two Schedules?

No. This option is currently unavailable.


Does this answer your question? (1) (8)

Can I reset my own Movie Magic license?

Yes. Download the program installer and follow the detailed reset instructions .


Does this answer your question? (0) (5)

Do you have an after-hours support line for Movie Magic Scheduling or Movie Magic Budgeting assistance?

We do not have after-hours support for Budgeting or Scheduling assistance. However, online support is provided via our EP Knowledge Base (KB) Articles available for search in our support section. We also have a wide variety of tutorial videos under our BroadcastEP YouTube Channel.


Does this answer your question? (2) (14)

Do you offer a trial version of Movie Magic?

We do not currently offer a trial version of Movie Magic Budgeting or Movie Magic Scheduling. You are welcome to attend one of our in-person trainings, held at our headquarters in Burbank, to learn more about the software before purchasing. To purchase the software from our online store, please visit shop.ep.com.


Does this answer your question? (3) (11)

How can I assign Stripboard IDs?

Go to Design+Category Manager. Go to Auto Assign Board IDs and check the Apply Existing Elements. Click on OK, and then close the box.


Does this answer your question? (0) (2)

How can I delete a Strip so it won’t appear on the Stripboard?

You must delete the breakdown that is associated with the Stripboard.


Does this answer your question? (0) (0)

How can I retrieve my Movie Magic Budgeting and Movie Magic Scheduling license number?

The license number can be found by opening the program and going to Help > Licensing > License Details .

If your program is not activated, the licensing wizard will appear when you launch the program. There will be an option to have your license number emailed to you. Follow the detailed instructions on how to retrieve your license.


Does this answer your question? (1) (2)

How can I tell what computers my Movie Magic License is currently activated on?

To determine what computers your Movie Magic Budgeting or Movie Magic Scheduling License is currently active on:

  • Launch the program.
  • From the file menu, select Help > Licensing > License Details.

  • Look for Activation and Deactivation History. The information provided will list the computer name, date, and time of each activation. The License must be in an active state.


Does this answer your question? (1) (1)

How do I perform a reset on my Movie Magic License?

  • After installing the program, select Activate License.

  • Enter your License Number and click Next.

  • You will then have the option to Reset Activation. Follow the steps necessary to complete the process.

Does this answer your question? (0) (3)

How do I renumber a scene?

The only way to renumber a scene is manually. Before you begin to renumber manually, it is recommended that you go to Edit (PC) or EP Scheduling (MAC) and choose Preferences. Then underSchedule Preference, choose to have your sheet numbering in automatic. If you need to renumber your scenes later on, it will be much easier this way.


Does this answer your question? (0) (0)

How do I save my Stripboard?

First create a Stripboard in the Stripboard Manager. Then make the changes and click on Save.


Does this answer your question? (0) (0)

How do I sort strips by Category?

The Sort feature is a quick and easy way to do a rough assemble of your strips to ready them for scheduling. You can choose to sort by INT/EXT, Day, or Night, as well as by Scene, Est. Time, and many other criteria. From the Stripboard, click the Sort button, located on the Stripboard toolbar. The Sort window will open. Next, click the Add button to add a sort level. Add additional sort levels by clicking the Add button and choosing Criteria from the drop-down menu. (Delete sort levels by selecting the level you want to delete and clicking the Remove button.) Finally, specify the sort parameters by selecting the Sort By and Order options, and then click OK. The sort will occur immediately. Best Practice Tip: All assigned Day Breaks will be deleted from the active Stripboard upon sorting. We suggest sorting from a duplicate Stripboard for this reason. To create, access the Stripboard Manager and click on the Duplicate Stripboard icon. Name the new Stripboard, click OK, and select it as the new active Stripboard.


Does this answer your question? (0) (2)

How do I update the contact information associated with my Movie Magic License?

Once the License has been activated, you are able to update certain contact information. From the program menu, select Help > Licensing > Update Contact Information.

NOTE: You will be unable to modify the email address information. To update your email address, please contact EP Service and Support at support@ep.com.


Does this answer your question? (0) (0)

How many Movie Magic Activations do I have available?

To determine how many Activations you have available/remaining for Movie Magic Budgeting or Movie Magic Scheduling, launch the program. From the help menu, select Help > Licensing > License Details .

Look for Activations Remaining. The License must be in an active state.


Does this answer your question? (0) (0)

How often am I able to perform a reset on my Movie Magic License?

You are able to reset your Movie Magic License once every 90 days.


Does this answer your question? (2) (2)

I already purchased, and am completely satisfied with, the new Movie Magic products. Do I need to do anything with the EP Budgeting and EP Scheduling update?

No. And if you do want to use the EPB or EPS versions at a later time, we can look up your information if you’ve lost it.


Does this answer your question? (2) (0)

I am not able to activate my product. It tells me to contact Service and Support for a response. What is this?

First, please make sure you are connected to the Internet and try again. If the error persists, please contact Service and Support by phone at 818.955.6300.

The error message itself indicates that you will need a manual activation because you are unable to activate your Movie Magic product by connecting to our EP Licensing Server.


Does this answer your question? (0) (4)

I downloaded the Movie Magic program installer double-clicked it and nothing happened.

Try deleting that installer, and then re-downloading the installer. This seems to fix this issue.


Does this answer your question? (0) (3)

I made a strip layout in EPS 4. Can I import my previous layouts or open a template created in a previous version?

Yes you can! MMS 5 can open strip/report layouts and template files from the previous version. Unfortunately, the previous version cannot open template files and report/strip layouts created in MMS 5. But, you can export your file to EPS 4.


Does this answer your question? (0) (0)

I never received an email about the licensing change. What is my new Activation ID?

If you have your old EP serial number, you can look up your new Activation ID at https://store.ep.com/ActivationIDLookup/.


Does this answer your question? (0) (0)

I purchased a product but I now wish to give it to a friend. How can I do this?

Entertainment Partners products are not transferable. This violates our licensing agreement.


Does this answer your question? (0) (1)

I’m on a Mac and the Movie Magic installer is asking for my system admin password. I never set one. What’s up?

You must create a system password to continue. Go to your system preferences, select Accounts. Select your Account, and then select Change Password next to the Account picture. You may have to click the lock icon in the bottom-left corner of the window. If it asks for your password, leave the field blank. In the Change Password screen, leave the old password field blank and enter a new password. Complete the Verify and Password Hint fields and click OK. Now run the installer again and enter the new password when prompted.


Does this answer your question? (0) (0)

I’m trying to paste my Activation ID into Movie Magic and I can’t find the Activation window. Where is it?

The window sometimes can be obscured by other windows. To find it, hold down the alt + TAB keys (command + TAB) to cycle through open applications. When you land on the Java cup, release the keys and you should see the licensing window.


Does this answer your question? (0) (0)

If the Movie Magic Budgeting 7 budget file is in Read-Only mode, will I be able to save the changes made to the file?

Yes. In MMB 7.4, you can save the budget file as a new file by clicking on the Save icon or by going to File and selecting Save, Save As, or Save All.


Does this answer your question? (0) (2)

Is MMS 5 backwards compatible with the previous versions?

Yes. MMS 5 can export to both EPS 4 and MMS 3.7. But due to the enhancements, any data related to the new features (Storyboards, Red Flags, etc.) will NOT be exported because the previous version cannot interpret that data.


Does this answer your question? (2) (0)

Is Movie Magic compatible with macOS Sierra?

Yes. Please check to make sure you are on Movie Magic Scheduling Version 6.1.0402 or Movie Magic Budgeting Version 7.6.2214. Registered users of the current versions may download the macOS Sierra update for free.

Download Steps

Users must download the new version of the application in order to use it in macOS Sierra.

1. Deactivate your existing license codes for MMS/MMB on your Mac.
2. Uninstall MMS/MMB from your Mac.
3. Upgrade to macOS Sierra.
4. Download and install the new MMS/MMB version.
5. Activate the new version using your existing license code.

Movie Magic Scheduling users please note – if your stripboard has multiple banners in a row, this may cause unintended page breaks in breakdown reports. There is currently no known workaround if the breakdown sheet is included in a report. We will continue to seek a resolution for this issue. Stripboard and shooting schedule reports appear to work normally.

Click here to access the Budgeting update.
Click here to access the Scheduling update.


Does this answer your question? (0) (0)

The Day Out of Days (DOOD) report won’t print. How do I correct this?

There must be at least one day break for this report to print.


Does this answer your question? (1) (0)

There used to be a site I could log into to get the EP Budgeting and Scheduling updates. Where is it?

That site is no longer needed because we have moved off that licensing system. If you are looking for the latest versions of the applications, type “EPB” or “EPS” into the site search box. The results in the “Downloads” column will have links to the latest versions. An active serial number will be necessary to activate the product.


Does this answer your question? (1) (1)

What are your support hours for for Movie Magic Scheduling or Movie Magic Budgeting?

Telephone support hours for Movie Magic Scheduling or Movie Magic Budgeting are 8:00 am to 6:00 pm (Pacific), Monday through Friday of each week, excluding holidays.


Does this answer your question? (0) (1)

What can I do if another person has my Movie Magic activation and I am not able to reach them to deactivate it?

Perform a license reset by downloading the program installer and following the detailed reset instructions .

If you do not know what your license number is, the activation wizard offers an option to have your license number emailed to you.


Does this answer your question? (1) (0)

What can I do if I already reset my Movie Magic license once and need another reset within 90 days?

You will not be able to perform another reset during this time.

If you own a professional Movie Magic license – two activations – you may use your second activation if it is available. Also, you may use the product on the second computer on which it is activated, or alternatively deactivate it there and reinstall/reactivate on the machine you prefer to use.

After the 90-day period has passed, you will be able to recoup your lost license by performing a reset.


Does this answer your question? (0) (0)

What can I do if my computer is stolen with my Movie Magic program activated?

Perform a license reset by downloading the program installer and following the detailed reset instructions .

If you do not know what your license number is, the activation wizard offers an option to have your license number emailed to you.


Does this answer your question? (0) (0)

What if I am on set or traveling and need to activate my Movie Magic license on another computer but my activation is in use and I don’t have access to deactivate at the moment?

If you have someone else who is able to access your computer and deactivate the Movie Magic license for you, that would be preferable. If deactivating is not possible, you will need to perform a license reset.

Download the program installer and follow the detailed reset instructions .

If you do not know what your license number is, the activation wizard offers an option to have your license number emailed to you.


Does this answer your question? (0) (0)

What is an .FDX file? How do I import one?

With Movie Magic Scheduling 5, you can choose to bring over certain Elements from the script-writing program Final Draft to give you a “head start” on populating your Breakdown Sheets. An .FDX file is the native file format of Final Draft 8, so there is no need to export anything. To import, first open either the schedule that you want to import the .FDX files into or a new schedule from a template. Next, from the File menu, select Import. Select the .FDX file you want to import into Movie Magic Scheduling, and click Import. Cast, Scene, and Slug line information (as well as other selected Elements) from that .FDX file will now import and populate the corresponding scene on the Breakdown Sheets.


Does this answer your question? (0) (3)

What is Element Linking?

Element Linking allows you to link one Element to another Element (the Anchor). When the Anchor Element is inserted into a Breakdown Sheet, the corresponding linked Elements will be inserted automatically as well, saving you time and data entry. Example: If a cast member always appears on screen with props, such as an eye patch, a gun, and a book, you can link those four Elements so that whenever the cast member (Anchor Element) is inserted, the eye patch, gun, and book (Linked Elements) are inserted automatically, too. Best Practice Tip: The above action does not work retroactively. If the linked Element is inserted, the Anchor Element is not inserted automatically. More information about how to use Element Linking is available in the Help section and in the Movie Magic Scheduling 5 Manual.


Does this answer your question? (0) (0)

What is the Revert feature?

In case a mistake is made, this safeguard allows you to revert the schedule to its state as of the most recent save. The Revert feature can be found under the File menu.


Does this answer your question? (1) (0)

When I print my strips and scale down using the contents option, some of the strips are being cut off at the bottom. How can I correct this?

This is happening because there is no printer set for that computer. The page is being drawn based on which printer is selected. If there is no printer, the program can’t figure out how much to put on the page. To fix it, set a printer in the OS Printer setup. Quit and re-launch Scheduling, and everything should be fine. We will address this issue as soon as we can.


Does this answer your question? (0) (0)

Where can I see videos on the new Movie Magic features?

Videos can be viewed on our Broadcast EP Channel on YouTube.


Does this answer your question? (2) (0)

Which types of items from my Movie Magic schedule can be imported into my budget?

All Element categories from MMS 5 can be imported into MMB 7. Examples of Element categories are cast, stunts, extras, props, special equipment, and picture cars.


Does this answer your question? (0) (0)

Why am I getting an “unable to connect to server” error?

Your computer may be operating behind a firewall or you may not be connected to the Internet. Check to make sure neither option is an issue. If the error persists, contact EP Service and Support for assistance at support@ep.com or 818.955.6300.


Does this answer your question? (0) (0)

Why is my first page blank after importing an .FDX file?

This is the default Breakdown Sheet that is created when starting from a template. Please delete.


Does this answer your question? (0) (0)

Why rebrand Budgeting and Scheduling?

Based on vast amounts of feedback, the Movie Magic brand has the strongest user association and has come to represent the definitive budgeting and scheduling applications. There has been a strong preference stated to combine favorite feature sets from the previous product lines into one unified brand: Movie Magic.


Does this answer your question? (1) (1)

Will Installing MMB 7 and MMS 5 overwrite the previous versions of the application?

No. The previous versions of Budgeting and Scheduling will be left alone and can be used simultaneously if needed. There is no need to uninstall or unlicense them.


Does this answer your question? (0) (1)

Will there be any further development of the EP Budgeting and EP Scheduling products?

There will be no further development of the EP Budgeting and EP Scheduling product versions. All development will be focused on the new Movie Magic products and any future versions.


Does this answer your question? (1) (1)

Will this new EP Budgeting and EP Scheduling updates fix my Mac Snow Leopard issues?

Yes.


Does this answer your question? (0) (1)

A4 Paper Setup in EP Scheduling

  • In order to switch to A4 you will need to choose Page Setup and click on the A4 selection.


Does this answer your question? (0) (0)

Adding Breakdown Interior/Exterior Options

To add Breakdown Interior/Exterior options for the Stripboard in EP Scheduling (EPS):

  • From the EPS menu, go to Design > Strip Colors.

  • The Strip Colors window will open. Manually type in what you would like to add. In this example, Int. is in the first box and the colors in the column below reflect what color they will be on the Stripboard, depending on whether your Interior is Day, Night, Morning or Evening.

  • Highlight the field that is to be colored by clicking on it.

  • Once a cell is highlighted, use the palette on the bottom right-hand corner of the module to choose the color to be used for Day, Night, Morning, Evening, etc.


Does this answer your question? (0) (0)

Adding Estimated Time on Your Strips in EP Scheduling

  • In EPS, go to Design Strip Design. Double-click on the Strip Design that is active. In the left-hand side of the screen, click on Est Time. Drag the Est Time over to your Strip Design. In your Strip Design you will see est time.
  • Go to the Breakdown Sheet and enter in the time for the shot in the est time boxes. You can see the time when you go to view your strips.
  • You can then enter in all the times for shooting the scenes.

Does this answer your question? (1) (1)

Adding Notes to the Stripboard

To add notes to the Stripboard in EP Scheduling (EPS):

  • From the EPS menu, go to Design > Strip Layouts.

  • From the Strip Layouts module, select the layout to which notes should be added.

  • Double-click the layout to open the Strip Designer window.
  • Resize the current boxes in the layout to make room for a new box.

  • Drag Category List from the left column to the designated place on the designer window.

  • Double-click the newly placed Category List box to open the Properties window.
  • Scroll down on the right to the bottom and select Notes.
  • Check the bottom checkbox on the left for “Separate Items with Commas.”
  • Click OK to close the window.

  • Save the settings by clicking the Save icon on the top left designer toolbar. Print preview may be used to review the changes.

Does this answer your question? (0) (0)

Adding the Date or Weekend to the Day Banners

To add the date or weekend to your banners, please go to Design/Strip Layouts.

  • Double-click the strip layout you are using.
  • Click on the menu option with the red check mark and yellow pencil to open the designer Strip Layout Settings.
  • Add Weekday in brackets (aka interpreted text) in the Day Break Text field.
  • It should then read End of Day {Shooting Day} {Weekday} followed by any other options you want. You can also manually add interpreted text to your banners to show the same options.


Does this answer your question? (0) (0)

Adding Your Name to a Report

  • Create a text banner as the first strip in your schedule that says ‘Prepared by ________ on {Today’s Date}.’ You will have to include text banners in the report you are trying to print out.


Does this answer your question? (0) (0)

Adjusting Text Wrap

  • Use the strip settings to make the strip height higher thus making the strip bigger.

  • Dropping the synopsis box to edge of the bottom. Right-click or hold down Control click on the box and set Wrap Text.

  • Set the desired strip height with the strip settings.

NOTE: You may need to adjust the position of the box or the font size in order for the whole text to appear.


Does this answer your question? (0) (0)

Advance Search on the Stripboard

To select strips that contain at least one Element of a Category in EP Scheduling (EPS):

  • Go to Find/Advanced:

  • Choose Categories for the Field the Category and the Element (Value) you are looking for. See the example below for looking for a specific cast member.

  • Go to the Stripboard and all the strips with George in this example will be grouped together.


Does this answer your question? (0) (0)

Allowing Multiple Day Breaks

  • If your schedule is showing more hold days than the Element actually has, go to Schedule/Stripboard Manager. Double-click to open your Stripboard. Uncheck Allow Multiple Day Breaks.


Does this answer your question? (0) (0)

Automatically Adding an Element

If the Add New Element to Breakdown Sheet radio button is not selected any Element created anywhere will not automatically appear on sheet. To fix, click the Add New Element to Breakdown Sheet radio button.


Does this answer your question? (0) (0)

Changing Element Without Changing the Design in EP Scheduling

Issue: Replacing categories with each other while keeping the default strip design and size while avoiding tedious reformatting.

Solution:

  • Open Schedule File
  • Go to Design drop-down and select Strip Layouts
  • Choose Preferred Layout and open it by double-clicking.
  • With the design open, double-click on the Category box you want to replace. This will open a new window with that Category’s preferences.
  • Choose which Category you would like to replace by clicking on the list to the right of the window. Click OK.

This will then automatically replace the old category with the new one, automatically formatting the size box and form of the previous Category.


Does this answer your question? (0) (0)

Changing Regional Settings

To change your computer settings to US date format so the date shows, for example, U.S. 2008, please use the following steps.

For PC:

  • Go to Start/Control Pane and choose Regional and Language Options. Under the Regional Options tab, choose English United States, then click Customize to the right of the current country:

  • Change your settings to match the screen below:

For Mac:

  • Click on the Apple in the top left of your screen and choose System Preferences. Open International under Personal:

  • Choose the Formats tab and set it to United States. If United States doesn’t appear, check the box Show all Regions. Then click the Customize button:

  • Your options should match the screen below showing Short for the show.


Does this answer your question? (0) (0)

Changing the Viewing Pane on the Screen in EP Scheduling

To show the Stripboard and Breakdown page at the same time:

  • Open your schedule to your Breakdown page.
  • Click on the Stripboard icon on the tool bar.
  • Go to Window and choose Tile Vertically.


Does this answer your question? (0) (0)

Copying Elements to a New Breakdown in EP Scheduling

  • Highlight the entire Category (with Elements) on the bottom of the Breakdown page, and go to the Edit section and choose Copy. Proceed to open your new page and click somewhere in the Element section, then choose Edit again and click on Paste.
  • On a Mac:

  • In Windows:


Does this answer your question? (0) (0)

Creating a Quick Entry for Categories

To quickly replace categories with each other, while keeping the default design and size in EP Scheduling (EPS):

  • From the EP Scheduling menu, go to Design > Strip Layouts.

  • Choose the preferred layout and open it by double-clicking.

  • With the design open, double-click on the category box to be replaced. This will open a new window with that category’s preferences.

  • Choose which category that is to be replaced by clicking on the list to the right of the window. Click “OK.” This will automatically retain the settings from the previous category.


Does this answer your question? (0) (0)

Day Breaks Won’t Print in EP Scheduling

  • When printing a Stripboard, uncheck Print Black Day Breaks. Day Breaks are all white.


Does this answer your question? (0) (0)

DOOD Preference Display in EP Scheduling

Issue: How to change the DOOD preferences

Solution: If your Day Out Of Day preferences are too small to see to enter information, please do the following:

  • Close your scheduling program.
  • For PC users:
    • Go to C:/

    • Program Files/

    • EP/

    • EP Scheduling folder:

    • Right-click and delete the UserPreferences.ini file.

  • For Mac users:
    • Close EP Scheduling.
    • Go to Applications/EP/EP Scheduling.

    • Locate the UserPreferences.ini file and drag it to the trash.

  • Restart the program and go to your Preferences and see if you can enter information now.

Does this answer your question? (0) (0)

DOOD Preference Display Issues

If you cannot see the boxes to enter information in the Day Out of Days Preferences please do the following:

  • Close your EP Scheduling program completely.
  • Go to your hard drive into the Program Files/EP/EP Scheduling folder on PC or Macintosh Hard Drive/Applications/EP/EP Scheduling folder on Mac.
  • Locate the file UserPreferencesEPS.ini and delete it as shown in the screenshots below.
    • For PC users:

    • For Mac Users:

  • Reopen EP Scheduling and go back into the Day Out of Day preferences and you will see all the boxes needed to enter information.

Does this answer your question? (0) (0)

Downloading the Installer onto a Mac after identity of the developer cannot be confirmed Message

To download the Movie Magic installer onto a Mac computer after receiving an identity of the developer cannot be confirmed warning message:

  • Go to the Dock and double click on the System Preferences icon.

  • The System Preferences window will appear. Click on the Security & Privacy icon.

  • The Security & Privacy window will apear. In order to make the necessary changes, you must unlock the screen. Click on the Lock icon that is located on the bottom left hand corner of the screen.

  • You will need to enter your Mac Administrative Password. Then, click on Unlock.

  • Under the General tab of the Security & Privacy window, select Anywhere under the “Allow apps downloaded from” section:

    Then, click on the Lock icon again to save changes.

  • You should now be able to download the installer without any warning messages.
  • After you download the installer, we suggest going back into Security and Privacy and switching back to the original settings.

Does this answer your question? (0) (0)

Downloading the Movie Magic Installer onto a Mac Computer after Receiving an identity of the developer cannot be confirmed Warning Message

To download the Movie Magic installer onto a Mac computer after receiving an identity of the developer cannot be confirmed warning message:

  • Go to the Dock and double click on the System Preferences icon.

  • The System Preferences window will appear. Click on the Security & Privacy icon.

  • The Security & Privacy window will apear. In order to make the necessary changes, you must unlock the screen. Click on the Lock icon that is located on the bottom left hand corner of the screen.

  • You will need to enter your Mac Administrative Password. Then, click on Unlock.

  • Under the General tab of the Security & Privacy window, select Anywhere under the “Allow apps downloaded from” section:

    Then, click on the Lock icon again to save changes.

  • You should now be able to download the installer without any warning messages.
  • After you download the installer, we suggest going back into Security and Privacy and switching back to the original settings.

Does this answer your question? (0) (0)

Duplicating a Stripboard

To duplicate a Stripboard in EP Scheduling (EPS):

  • This example will use the Wonderful Life Demo Schedule, sorting and identifying all strips containing the character of “George.”
  • From the menu, go to Schedule > Stripboard Manager.
  • Highlight the Stripboard to be copied.
  • Click on the Duplicate Stripboard button.
  • Rename the duplicate if desired.
  • Click OK.

  • The Stripboard is now listed with other boards.

  • Proceed to sort as desired. This example wants to find all strips which contain the character/Element “George.”
  • From the menu, go to Edit > Find Advanced.

  • The window will open.
  • Click Add.
  • Click the drop-down arrow under Field and choose Categories.

  • The window will populate as follows:
    • Field = Categories
    • Category = Cast Members
    • Operator = Equal to
  • In the Value field, type in “George” for this example.
  • In the Look In field, click the down arrow and change to Stripboard.
  • Click Find All. EP Scheduling will find all applicable strips containing the Element/character name “George.”

  • This board is now available as needed, containing strips with the Element/character “George.”


Does this answer your question? (0) (0)

End User License Agreement

The End User License Agreement (EULA) can be found at https://www.ep.com/eula


Does this answer your question? (0) (0)

EP Programs Are Running Slowly in Windows XP

If your computer operating system is Windows XP and EP Budgeting or EP Scheduling appear to be running slowly, try the following:

  • Right-click any blank space on your desktop.
  • In the drop-down menu, select Properties.
  • A window will open, select the Settings tab.
  • In the Settings window, select the Advance tab.
  • In the Advance tab, select the Troubleshooting tab.
  • You will see Hardware acceleration. Slide the slider all the way to the left to Full.
  • This takes the memory from the graphics card and adds it to the local memory of the machine.

Does this answer your question? (0) (0)

Error 114 Received During Installation on a Mac

If you choose Applications as the location to install EP Budgeting (EPB) or EP Scheduling (EPS), you will receive Error 114. When Applications is chosen, a certain file does not get installed in the correct folder. This causes the program to fail when launching.

To fix this issue:

  • Back up any EPB or EPS files and templates to a folder on your desktop.
  • Go to the EP folder on your hard drive. Inside the Budgeting or Scheduling folder is another folder called UninstallerData. Inside that folder is an icon to uninstall the program.
  • Double-click the unintall icon. It will prompt you to deactivate your EP software. If you cannot get into the program to do this, please send an email to support@ep.com with your serial number requesting we deactivate for you. Support fees may apply, see Legacy Support.
  • After you have run the uninstaller, use your Finder to search your computer for EP Budgeting or EP Scheduling. Drag any remaining files and folders to the trash.

    For Budgeting only: Go to your Users folder (Home folder) and drag all EP folders to the trash including the EPData folder.

  • Empty the trash.
  • Reinstall the program, and when it asks where you want to install just click NEXT.
  • After installation, click DoneLaunch and Activate.
  • The folders in the program cannot be moved to any other location and cannot be removed, but you may create your own folder and drag your personal files back into it.

Does this answer your question? (0) (0)

Exporting DOOD to PDF or Word in EP Scheduling

Here is a workaround if you would like to put your EPS Day Out Of Days into a Word document or in the body of an email.

  • For Mac users:
    • Go to File – Print View – DOODs.
    • As an example, choose Cast Members.
    • Choose Print, and then Save as PDF. Name the PDF.
  • For Windows users, you will need to use the program PRIMO PDF as the same steps do not work.
    • Download and install Primo PDF from http://www.primopdf.com/.
    • Go to File – Print View >DOODs.
    • As an example, choose Cast Members.
    • Choose Print.
    • When your systems print window opens, use the drop-down menu and choose PDF.

    • Name your PDF and save it to your desktop.
  • Open the PDF. Click your cursor in the first field that has data.

  • Go to Edit on the menu bar and choose Select All. This will highlight the PDF. Then go to Edit/Copy.

  • Open word and choose Edit/Paste.

  • You can then manipulate the data as needed.

Does this answer your question? (0) (0)

Exporting/Importing a Cast List/Call Sheet

To import/export a Cast List/Call Sheet into/out of EP Scheduling (EPS):

  • From the EP Scheduling menu, go to Design > Report Layouts.

  • Highlight Cast List and select the Export Report Layouts icon.

  • Save the Cast List/Call Sheet form file (i.e., Cast List.epsr) to an easily accessible location (e.g., Desktop).
  • Open the schedule where the form file is to be imported.
  • Go to Design > Report Layouts.
  • Click on the Import Report Layout(s) button.

  • Navigate to where the form file is saved.
  • Highlight it and click on the Open button.
  • The Cast List/Call Sheet will be added to the list.

  • To use the Cast List/Call Sheet report, go to File > Print/View.

  • Click on the Reports tab. Click on the Print button to print directly to printer or the View button to view the report before printing.


Does this answer your question? (0) (0)

File Association on a Mac

If your Mac is not recognizing the program for your EP Budgeting or EP Scheduling files please do the following.

  • Hold down the Control key and click once on your EPB or EPS file. Choose Open With and then Other.

  • Use the drop-down arrow and change Enable Recommended Applications to All Applications. Choose the EP Program you are using from the Applications folder. Check the box Always Open With in the bottom-left corner of the window.

  • You may need to reboot your computer or use File – Open within the EP program for the first time. It should change the color of your files going forward so that the Mac recognizes which program to open them with.

Does this answer your question? (0) (0)

Fixing an Unable to Repair License Error on a Mac

To fix an “Unable to Repair License” Error in Movie Magic Scheduling or Movie Magic Budgeting on a Mac (MMS MMB):

  • Double-click on the Finder icon located on the Dock.

  • Go to Applications > Movie Magic > MM Budgeting or MM Scheduling > config > util > MMLU_MAC.zip.

  • Click on MMLU_MAC.zip to open the zip file.

  • Click on MMLU_MAC_2.0.0000_QA to run the utility.

  • The MM Licensing Utility screen will appear. Click Next.

  • The License Agreement screen will appear. If you are in agreement with the terms, choose “I accept the terms of the License Agreement,” and then click Next.

  • You will be prompted to enter the Activation ID for your program. Add the hyphens when entering your Activation ID. Click Next.

  • The Summary information will appear. Click Next.

  • You will be prompted to enter your Mac Administrator password. The password is not a password provided by EP. It is the system password for the Administrator of the Mac computer. Enter in your Mac password and click Install.

  • Once the installation of MM Licensing is complete, click Done. Launch your MMB/MMS program.


Does this answer your question? (0) (0)

Free Trial No Longer Available

The Movie Magic Scheduling and Budgeting free trial versions are no longer available. We apologize for any inconvenience this may cause.

Please remember to take advantage of the following free resources:

Visit our Online Store to purchase our latest product.


Does this answer your question? (0) (1)

Getting Started Installing Movie Magic on a Mac

The following steps will describe how to install Movie Magic on a Mac. These same instructions apply to both Movie Magic Budgeting and Movie Magic Scheduling.

Downloading the Installer

The first objective is to download the Movie Magic installer from the Entertainment Partners website.

1. In an internet browser navigate to www.ep.com

2. To the right of the EP logo, click on Managing Production.

installing_mm_mac_image001

The Products page will appear.

3. Locate the desired Movie Magic product, Budgeting or Scheduling, and click on the available hyperlink.

installing_mm_mac_image002

The Movie Magic product page will appear.

4. Click Download for Mac.

installing_mm_mac_image003

5. Establish the download location.

installing_mm_mac_image004

6. Click Save.

installing_mm_mac_image005

Running the Installer

The next step is to install the Movie Magic product.

1. Navigate to the download location of the installer.

installing_mm_mac_image006

2. Double-click on the file to start the installation process.

The installer pop-up will appear with the option to install the application or view the Read Me file.

3. Double-click on the installer icon.

installing_mm_mac_image007

4. A warning may appear regarding files downloaded from the internet. Click the Open button.

installing_mm_mac_image008

The installer screen will display, listing the system requirements for the installation.

5. Click Next.

installing_mm_mac_image009

6. Read the License Agreement and select the radio button for I accept the terms of the License Agreement.

installing_mm_mac_image010

7. Click Next.

installing_mm_mac_image009

The installer will ask the location in which the program will be installed.

installing_mm_mac_image011

8. If a location different than the one listed is desired, click the Choose… button. Otherwise, click Next to accept the default location.

9. Determine where aliases (shortcuts) should be created by selecting the radio buttons next to each corresponding location. Conversely, if aliases are not desired, select the radio button for Don’t create aliases.

installing_mm_mac_image012

10. Click Next.

installing_mm_mac_image009

The Summary page will appear showing all of the selections that were made in the previous screens.

11. Confirm that all selections are accurate and click Next.

installing_mm_mac_image009

On the Enter Password page, enter you Mac Administrator Password.

installing_mm_mac_image013

NOTE: This is the same password you would enter when logging into your Mac machine.

12. Click Install.

installing_mm_mac_image014

The installation will begin, displaying the progress of the installing in the window.

installing_mm_mac_image015

13. Read the Read Me file, then click Next.

installing_mm_mac_image009

The Install Complete page will appear, indicating that Movie Magic product was installed successfully.

installing_mm_mac_image016

14. Click Done.

installing_mm_mac_image017

15. To launch the Movie Magic product, click Yes.

installing_mm_mac_image018

Activating the Movie Magic Product

The last step is to activate the Movie Magic product using the license number.

1. On the Activation Wizard window, click Activate License.

installing_mm_mac_image019

2. In Step 1, enter in your License Number.

installing_mm_mac_image020

3. Click Next.

installing_mm_mac_image021

4. On the Reset Activation Options window, click OK.

installing_mm_mac_image022

The Step 2 screen will ask for some basic user information. This screen may be pre-populated with information that was provided during the software purchase.

installing_mm_mac_image023

5. If information is incorrect or missing, click to edit the available fields. Once all the information is correct, click Next.

installing_mm_mac_image021

6. In Step 3, establish the preferred contact method. Choose the manner in which you would like to be contacted with any important information on your software by using the available information fields and corresponding check boxes.

installing_mm_mac_image024

7. Click Finish.

installing_mm_mac_image025

You have now successfully installed your Movie Magic product.

installing_mm_mac_image026     installing_mm_mac_image027


Does this answer your question? (0) (0)

Getting Started Installing Movie Magic on Windows

The following steps will describe how to install Movie Magic on Windows. These same instructions apply to both Movie Magic Budgeting and Movie Magic Scheduling.

Downloading the Installer

The first objective is to download the Movie Magic installer from the Entertainment Partners website.

1. In an internet browser, navigate to www.ep.com

2. To the right of the EP logo, click on Managing Production.

installing_mm_win_image001

The Products page will appear.

3. Locate the desired Movie Magic product, Budgeting or Scheduling, and click on the available hyperlink.

installing_mm_win_image002

The Movie Magic product page will appear.

installing_mm_win_image003

4. Click Download for Windows.

5. Establish the download location.

installing_mm_win_image004

6. Click Save.

installing_mm_win_image005

Running the Installer

The next step is to install the Movie Magic product.

1. Navigate to the download location of the zip folder.

installing_mm_win_image006

2. Right-click on the file and select Extract All

installing_mm_win_image007

The Extract Compressed (Zipped) Folders window will appear.

3. Click the check box for Show extracted files when complete.

installing_mm_win_image008

4. Click Extract.

installing_mm_win_image009

5. Double-click on the installer icon.

installing_mm_win_image010

The product will prepare to install.

installing_mm_win_image011

The installer screen will display, listing the system requirements for the installation.

6. Click Next.

installing_mm_win_image012

7. Read the License Agreement and select the radio button for I accept the terms of the License Agreement.

installing_mm_win_image013

8. Click Next.

installing_mm_win_image012

The installer will ask the location in which the program will be installed.

installing_mm_win_image014

9. If a location different than the one listed is desired, click the Choose… button. Otherwise, if the default location is OK, click Next.

installing_mm_win_image012

10. Determine where product icons should be created by selecting the radio buttons next to each corresponding location. Conversely, if product icons are not desired, select the radio button for Don’t create icons.

installing_mm_win_image015

11. Click Next.

installing_mm_win_image012

The Summary page will appear showing all of the selections that were made in the previous screens.

installing_mm_win_image016

12. Confirm that all selections are accurate and click Install.

installing_mm_win_image017

The installation will begin, displaying its progress in the window.

installing_mm_win_image018

13. Read the Read Me file, then click Next.

installing_mm_win_image012

The Install Complete page will appear, indicating that the Movie Magic product was installed successfully.

14. Click Done.

installing_mm_win_image020

15. To launch the Movie Magic product, click Yes.

installing_mm_win_image021

Activating the Movie Magic Product

The last step is to activate the Movie Magic product using the license number.

1. On the Activation Wizard window, click Activate License.

installing_mm_win_image022

2. In Step 1, enter in your License Number.

installing_mm_win_image023

3. Click Next.

installing_mm_win_image024

4. On the Reset Activation Options window, click OK.

installing_mm_win_image025

The Step 2 screen will ask for some basic user information. This screen may be pre-populated with information that was provided during the software purchase.

installing_mm_win_image026

5. If information is incorrect or missing, click to edit the available fields. Once all the information is correct, click Next.

installing_mm_win_image012

6. In Step 3, establish the preferred contact method. Choose the manner in which you would like to be contacted with any important information regarding your software by using the available information fields and corresponding check boxes.

installing_mm_win_image027

7. Click Finish.

installing_mm_win_image028

You have now successfully installed your Movie Magic product.

installing_mm_win_image029     installing_mm_win_image030


Does this answer your question? (0) (0)

Getting Started with MMX

Hiding Elements from the Stripboard

To hide Elements from the Stripboard in Movie Magic Scheduling 5 and 6:

  • From the MM Scheduling Menu, go to Breakdown > Element Manager.

  • Within the Element Manager, locate the Element you wish to hide and double-click on the Element Name.

  • The Edit Element window will appear. Check the box to Exclude From Stripboard, then press OK.


Does this answer your question? (0) (0)

Highlighting Issues on the Stripboard

Issue: If you highlight congruent strips below and then above, the strips below lose their highlight.

Solution: Only highlight in one direction.


Does this answer your question? (0) (0)

Hold Days on an Element in EP Scheduling

  • To keep the Hold space blank in your Day Out of Days, go to Element Manager and double-click Cast Members to open the Properties window. Use this option if you only want to remove Hold Days from certain individuals. Double-click on each individual cast member. In the Properties box that pops up, deselect Allow Hold days.

  • To do all the Elements at once, go to Category Manager and double-click Cast Members, and uncheck Allow DOOD Hold Days and Apply to Existing Elements.

  • If both are unchecked and the Hold Days are still showing, uncheck Allow Hold Days and then Apply to Existing Elements.


Does this answer your question? (0) (0)

How to Change to U.S. Date Format

To change your computer settings to U.S. date format, please use the following steps.

  • To adjust in Windows:
    • Go to Start – Control Panel and double-click on Regional and Language Options.
    • Under the Regional Options tab, choose English U.S. then click the Customize button to the right of the current country.

    • Change your settings to match the screen below:

    • Click OK.
  • To adjust settings on a Mac:
    • Click on the Apple on the top left of your screen and choose System Preferences. Under Personal, open International.

    • Choose the Formats tab and set it to U.S. (If U.S. doesn’t appear, check the box that says Show all Regions.) Then click the Customize button.

  • Your options should match the screen below showing Short for the date.

  • Click OK.

Does this answer your question? (0) (0)

How to Clear Day on the Calendar Manager

Click on the day that you want and then choose the None radio button.


Does this answer your question? (0) (0)

How to Deactivate and Uninstall a Movie Magic License

  • Go to the product menu and click on the Help drop-down menu. Select Licensing and click on Deactivate.

  • A confirmation window will open stating, “The application will shut down once the license is deactivated. To run the application again, you will have to reactivate the license. Are you sure you want to deactivate your license?” Click on Yes.

  • Once deactivation is complete, an activation window will open. Click on Close.

  • This will open an information window stating, “The application is not licensed and will shut down now.” Click on OK.

  • The Movie Magic application will now close.
  • An email confirming deactivation including the serial number for your activation key will be sent to the email address the user had previously entered in the Contact Information section located within the Help menu of the Movie Magic product.
  • Go to the Finder (Mac) or Start Menu (PC).

  • Go to the Applications (Mac) folder or Program Files (PC) folder.

  • Open the Movie Magic folder.

  • Double-click on the folder of the program ( MM Budgeting or MM Scheduling ) to be uninstalled.
  • Double-click on the UninstallerData folder.

  • Double click on Uninstall MM Budgeting/Scheduling .

  • This will open an uninstall wizard that will walk through the remaining uninstallation steps.

  • Delete any folders that are left over.

  • The Movie Magic application will now be uninstalled.

Does this answer your question? (0) (0)

How to Delete Small Dots Printing on Reports and Schedules in EP Scheduling

  • Go to Design – Report Layout and edit the layout that contains the dots.
  • Press CTRL + A or CMD + A, then hold down CTRL or CMD and click to deselect boxes that you want to keep.
  • Then hit the delete key. This will get rid of the unwanted dots. The dots are created when drawing items like text boxes, and clicking the mouse in different places on the designer board after the text box is drawn.
  • If the box remains as a solid square, you will need to enlarge it by expanding it into a box before being able to delete. To achieve this – click on square, then with the arrow key (in the toolbar) enlarge and hit delete.

Does this answer your question? (0) (0)

How to Duplicate a Breakdown Sheet in EP Scheduling

  • Please go to Edit – Preferences (or EP Scheduling – Preferences on a Mac).
  • Click the Schedule Preferences tab.
  • Change Sheet Numbering to Manual.

  • Click OK.
  • Go back to the Breakdown Sheet you want to duplicate and click the Duplicate Sheet button.

  • The sheet will be duplicated. And you may proceed by entering the Scene and Sheet numbers.
  • Proceed by entering/updating any other data you want.
  • Once finished with this process, you may go back to the Preferences window by repeating steps 1 and 2, but this time change Sheet Numbering back to Automatic.
  • Click OK to save your update.
  • Return to your schedule and proceed accordingly.

Does this answer your question? (0) (0)

How to Import a Report Layout Such as a Call Sheet

Issue: How to import a report layout from one schedule to another.

Solution: Steps to import a report layout into another schedule:

  • From the File menu go to Design > Report Layouts.

  • Click on Import Report Layout(s).

  • Navigate to where the report you want to import is saved.
  • Highlight the report.

  • Click on Open to import.
  • Report should be listed with other reports in the list.

  • Report should be listed with other reports in the list.
  • Additional Comments
  • You may use similar steps for importing a strip layout.
  • Begin by choosing from the File Menu: Design + Strip Layouts.
  • Click on Import Strip Layout(s) and proceed as prompted.

Does this answer your question? (0) (0)

How to Import the Cast List File to a Schedule in EP Scheduling

  • Save the attached Cast List/Call Sheet to a location you will be able to easily access/find e.g. Desktop.
  • Open the schedule where you want to import the Cast List/Call Sheet. Please note: The file is called Cast List.epsr.
  • Go to Design – Report Layouts.
  • Click on the Import Report Layout(s) button.
  • Navigate to the location of the CastList.epsr file.
  • Highlight and click the Open button.
  • Your Cast List/Call Sheet will be added to the list.
  • To use your Cast List/Call Sheet report, go back to File + Print/View.
  • Click on the Reports tab.
  • Highlight the Cast List report.
  • Click on the Print button to print directly to the printer, or the View button to view the report before printing.

Does this answer your question? (0) (0)

How to Make a Chronological Board

There is quick way to make a chronological board. Make sure that the scenes have been entered chronologically in the breakdown sheet (if this is not the case you will have to do it the old fashion way by sorting). If the scenes have been entered chronologically simply go to the Stripboard Manager and create a blank new board the board will be in chronological order without you having to do anything.


Does this answer your question? (0) (1)

How to Print Breakdown Sheets in a Specific Order

Problem

Client wants to print Breakdown Sheets in a specific order but can’t find a place to sort them in the desired order.

Solution

Our example will be to print the Breakdown Sheets in sheet order. Breakdown sheets print in the order of the active stripboard.

  • Open EPS file.
  • You will want to create a new board.
    • Go to Schedule and select Stripboard Manager

    • Click on the New Stripboard button.

    • Type desired name in Name field.

    • Click OK button to save.
    • Stripboard should appear in list.

    • Make new Stripboard the active board by checking the Active box for it.

    • Close window.
  • Open Stripboard by clicking on Board icon.

  • Board should be Active Board.

  • If strips need sorting for desired order go to Actions + Sort:

  • Click Add. Row will be added.

  • First row added will default to Sheet. This works for our example. However if something else is desired, click on the row and other choices will be revealed.
  • Choose what you want to use and click OK.
  • Window will close.

  • Go to File > Print View (Ctrl+P).
  • Click on Reports tab.
  • Select the Breakdown Sheet layout of your choice.

  • You may click on the View first, or click the Print button to print without viewing.

  • Report should be in Sheet Order.

  • Print as desired.

Does this answer your question? (0) (0)

How to Sort Strips for a Specific Element

  • Be sure that you are viewing the schedule as strips. From the menu, select Schedule – Stripboard.

    Note: It is best to create a duplicate Stripboard first, which can be saved separately in the order you want to sort for the specific Element. For our example we are using the Wonderful Life Demo Schedule, and we want to sort and identify all strips containing the character George.

  • Duplicate a Stripboard as follows:
    • Schedule – Stripboard Manager.
    • Highlight Stripboard to be copied.
    • Click on Duplicate Stripboard button.
    • May be renamed.
    • Click OK

  • Stripboard is now listed with other boards.

  • Proceed to sort as desired. Our example wants to find all strips that contain the Character/Element ‘George.’
    • From the menu select Edit – Find Advanced.

    • A window will open:
      • Click Add
      • Click down arrow under Field.
      • Choose Categories.

    • The window will populate as follows:

      Field = Categories, Category = Cast Members, Operator = Equal to

      • In the Value field, type in ‘George’ for our example.
      • In the Look In field, click the down arrow and change to Stripboard.
      • Click Find All. EP Scheduling will find all applicable strips containing the Element/Character name George.

    • This board is now available as needed, containing strips with the Element/Character ‘George.’


Does this answer your question? (0) (0)

How to Sort Strips for a Specific Element (e.g. All Instances of a Character) in EP Scheduling

  • Be sure that you are viewing the schedule as strips. From the menu, select Schedule – Stripboard.

    Note: It is best to create a duplicate Stripboard first, which can be saved separately in the order you want to sort for the specific Element. For our example we are using the Wonderful Life Demo Schedule, and we want to sort and identify all strips containing the character George.

  • Duplicate a Stripboard as follows:
    • Schedule – Stripboard Manager.
    • Highlight Stripboard to be copied.
    • Click on Duplicate Stripboard button.
    • May be renamed.
    • Click OK

  • Stripboard is now listed with other boards.

  • Proceed to sort as desired. Our example wants to find all strips that contain the Character/Element ‘George.’
    • From the menu select Edit – Find Advanced.

    • A window will open:
      • Click Add
      • Click down arrow under Field.
      • Choose Categories.

    • The window will populate as follows:

      Field = Categories, Category = Cast Members, Operator = Equal to

      • In the Value field, type in ‘George’ for our example.
      • In the Look In field, click the down arrow and change to Stripboard.
      • Click Find All. EP Scheduling will find all applicable strips containing the Element/Character name George.

    • This board is now available as needed, containing strips with the Element/Character ‘George.’


Does this answer your question? (0) (0)

Important Notice for Mac Users Upgrading to Mac OS X Lion

On July 20, 2011, Apple released Mac OS X Lion (10.7). Several changes were made in the new operating system (OS) that effect our software.

One of the major changes is the removal of Rosetta technology from the OS. As a result, legacy versions of our software such as EP Budgeting and EP Scheduling will not work on Lion. In addition, new versions of our Movie Magic products will only be compatible with Snow Leopard (10.6) and Lion (10.7).

To ensure a smooth transition, please deactivate and uninstall your Movie Magic program before upgrading to Mac OS X Lion (10.7). Once the new OS is installed, you will need to download the new installer from our website:

Movie Magic Scheduling
Movie Magic Budgeting

After you download and install the new update you can reactivate your license. Leaving your Movie Magic license active while upgrading to the new OS will cause the Movie Magic license to work improperly and you will not be able to use the software.

This update allows us to move our programs to Java 1.6, making MMS 5 and MMB 7 compatible with OS 10.6 and above.

A video walkthrough of the above steps is available on our BroadcastEP YouTube Channel.

Please feel free to ask any questions you may have on our Facebook discussion board or by emailing our Movie Magic product team, and we will answer them to the best of our abilities.

If you have already upgraded to Lion and are experiencing trouble with your Movie Magic program, please contact our Service and Support team at 818.955.6300 or via this contact form.


Does this answer your question? (0) (0)

Important Notice for Movie Magic Users Upgrading to Windows 8

We are aware that Windows 8 is releasing tomorrow Friday, October 26, 2012. Our testing has shown some inconsistencies between the Movie Magic products and the new Windows 8 operating system. As such, we advise that users who are actively using the Movie Magic products refrain from upgrading to Windows 8 until we release an update that will bring compatibility with this new OS. Please check back here or on our Facebook page for news on any further developments.


Does this answer your question? (0) (0)

Important Notice for Users of Mac OS X Mountain Lion

On July 25, 2012, Apple released Mac OS X Mountain Lion (10.8). We have released an update to MMB and MMS that is compatible with the new Mac OS. To ensure a smooth transition, please deactivate your Movie Magic license(s) before upgrading to Mac OS X Mountain Lion (10.8). Once the new OS is installed, you will need to download the new installer from our website:

Updated MMS Install for Mac (Build 354)
Updated MMB Install for Mac (Build 2178)

Please feel free to ask any questions you may have by emailing our Product Support team and we will answer them to the best of our ability.


Does this answer your question? (0) (0)

Importing a Report Layout in EP Scheduling

To Import a Cast List/Call Sheet:

  • Save the Cast List/Call Sheet form i.e. Cast List.epsr file to a location you will be able to easily access/find e.g. Desktop.
  • Open your schedule where you want to import the Cast List.epsr file.
  • Go to Design – Report Layouts.
  • Click on the Import Report Layout(s) button.
  • Navigate to where your Cast List.epsr file is saved.
  • Highlight it and click on the Open button.
  • Your Cast List/Call Sheet will be added to the list.

  • To use your Cast List/Call Sheet report, go back to File – Print/View.
  • Click on the Reports tab.
  • Click on the Print button to print directly to printer, or the View button to view the report before printing.

Does this answer your question? (0) (0)

Install the macOS Sierra Update

Users must download the new version of the application in order to use it in macOS Sierra.

Download Steps

1. Deactivate your existing license codes for MMS/MMB on your Mac.
2. Uninstall MMS/MMB from your Mac.
3. Upgrade to macOS Sierra.
4. Download and install the new MMS/MMB version.
5. Activate the new version using your existing license code.

Movie Magic Scheduling users please note – if your stripboard has multiple banners in a row, this may cause unintended page breaks in breakdown reports. There is currently no known workaround if the breakdown sheet is included in a report. We will continue to seek a resolution for this issue. Stripboard and shooting schedule reports appear to work normally.


Does this answer your question? (0) (0)

Instructions how to import your Final Draft script into EP Scheduling

  • Open Final Draft and bring in your file.
  • Save file as an MMS, which will save the file as an extension .rpt or .sex depending on which version of Final Draft you have.

  • Open EPS.
  • Open the default template by going to File/New Schedule from template.
  • Once the template is open, go to File/Import and open the .sex file.
  • The script will import into Breakdown Sheet # 2.
  • To delete the empty first Breakdown Sheet and renumber, go to EP Scheduling/Preferences on the menu bar.
  • Click the Schedule Preferences tab in the Preferences window. Change the Sheet Numbering from Automatic to Manual and click OK.
  • Delete the first Breakdown Sheet by clicking the red circle with the diagonal line through it.
  • Then click the 123 renumbering icon to the right of the red circle and choose to renumber by Sheet Order.
  • This will make the Breakdown Sheet #2 start as sheet #1.
  • Go back to the EP Scheduling/Preferences/Schedule Preferences tab and change the Sheet Numbering back to Automatic.

Does this answer your question? (1) (1)

License Activation Error for Mac OS X El Capitan

To solve the License Activation – File Not Found error resulting from installing MMS 6 onto a Mac running OS X El Capitan, permissions need to be changed on several of the folders in the Application Support directory:

  • Log in to the Mac machine as an administrator.
  • Open the Finder window and navigate to the /[Hard Drive Name]/Library/Application Support directory.

  • Right click (or Apple click) on the EP Folder and click on Get Info.

  • Navigate to the Sharing & Permissions section of the information window. Confirm that everyone has Read & Write privileges.

  • Repeat steps 2-4 for the following folders:

    /[Hard Drive Name]/Library/Application Support/EPL
    /[Hard Drive Name]/Library/Application Support/EPL/MMS

    Once finished, the activation process will complete without error.


Does this answer your question? (0) (0)

License Activation Error for MMS 6 on Mac OS X El Capitan

To solve the License Activation – File Not Found error resulting from installing MMS 6 onto a Mac running OS X El Capitan, permissions need to be changed on several of the folders in the Application Support directory:

  • Log in to the Mac machine as an administrator.
  • Open the Finder window and navigate to the /[Hard Drive Name]/Library/Application Support directory.

  • Right click (or Apple click) on the EP Folder and click on Get Info.

  • Navigate to the Sharing & Permissions section of the information window. Confirm that everyone has Read & Write privileges.

  • Repeat steps 2-4 for the following folders:

    /[Hard Drive Name]/Library/Application Support/EPL
    /[Hard Drive Name]/Library/Application Support/EPL/MMS

    Once finished, the activation process will complete without error.


Does this answer your question? (0) (0)

Locating Where Your Movie Magic Budgeting (MMB) and Movie Magic Scheduling (MMS) Activations Are Currently Installed

To locate where your MMB and MMS Activations are currently installed:

  • From the program menu, select Help > Licensing > License Details.

  • The License Details window will appear and provide the Activation and Deactivation History for the License currently in use. The Activation/Deactivation History includes:
    • Computer Name where License is installed (listed as cwpsup72 in the example below)
    • Date of occurrence
    • Time of occurrence
    • Activation ID/License Number
    • Number of Activations remaining
    • Date of current Activation for machine under use

NOTE: In order to access the License Details screen, the program must be in an activated state.

If you are unable to access a machine where the program is currently activated, please contact EP Service and Support for additional assistance at 818.955.6300.


Does this answer your question? (0) (0)

Locating Where Your Movie Magic Budgeting and Movie Magic Scheduling Activations Are Currently Installed

To locate where your MMB and MMS Activations are currently installed:

  • From the program menu, select Help > Licensing > License Details.

  • The License Details window will appear and provide the Activation and Deactivation History for the License currently in use. The Activation/Deactivation History includes:
    • Computer Name where License is installed (listed as cwpsup72 in the example below)
    • Date of occurrence
    • Time of occurrence
    • Activation ID/License Number
    • Number of Activations remaining
    • Date of current Activation for machine under use

NOTE: In order to access the License Details screen, the program must be in an activated state.

If you are unable to access a machine where the program is currently activated, please contact EP Service and Support for additional assistance at 818.955.6300.


Does this answer your question? (0) (0)

Merging Breakdown Sheets in EP Scheduling

  • Open EP Scheduling.
  • Open your schedule.
  • Click on the second icon on the Breakdown Sheet. The icon looks like two pieces of paper.
  • A Merge Sheet window will open. You have a drop-down menu with choices of Next Sheet on Active Board, Next Sheet By Number, Previous Sheet By Number.
  • Click on the choice you want.
  • The other option is Merge Current Sheet with Sheet #. To do this, click on the radio button next to Merge Current Sheet with Sheet #, enter in the sheet number, and click OK.

Does this answer your question? (0) (0)

Merging Elements

  • Go to the menu bar and choose Breakdown/Element Manager.

  • Highlight the Elements you want to merge by highlighting the rows.
  • Then click the two overlapping pieces of paper on the toolbar which will say Merge Elements.


Does this answer your question? (0) (0)

Missing Elements During Final Draft Import

Issue: You have tagged all the Elements in Final Draft but when you import to EPS some of the Elements are missing.

Solution: Change the names of the Categories to match each other either in Tagger or EPS before exporting and importing.


Does this answer your question? (0) (0)

Obtaining Back Ups in Windows

Obtain Backups for Movie Magic Scheduling 5 (MMS5) in Windows by going to: C:MMDataMM SchedulingBackups

NOTE: Screen shots provided in this KB are of a Windows XP machine. The path is similar on both Windows Vista and Windows 7.

  • Go to the Start Menu and click on My Computer.

  • Double-click on the Local Disk (C:) icon.

  • From within the C Drive open the MMData folder.

  • Open the MM Scheduling folder.

  • Open the Backups folder.

  • Open the desired Backup Schedule.


Does this answer your question? (0) (0)

Printing Out Notes

  • Go to Design > Reports Layouts.
  • Click on the Generic Category List.

  • Rename the report to notes. Click OK.

  • This screen will appear. Double-click the Category listing for picture title.

  • After you change the name of the report click OK.
  • Check the box for Wrap Text.
  • Click OK.
  • Click on the Designer Settings icon.
  • Click on the Category radio button

  • Click on the Notes category.
  • Click OK.
  • Click on the Print Preview icon.

  • Now you can see your notes.


Does this answer your question? (0) (0)

Printing Scheduling Area in EP Scheduling

  • Go to File Print/View.
  • In the file Print/View window on the Strips tab, look in the Include section.
  • Deselect or uncheck Unscheduled Area.
  • When you print, the Unscheduled Area will not print.

Does this answer your question? (0) (0)

Program Suddenly Returning to Demo or Free Viewer Mode

We believe that running some anti-virus and spyware programs along with cookie cleaners and programs such as Zone Alarm cause EP programs to revert to demo or free trial mode to protect its copyright. If you have these type of programs installed on your computer please open these programs and set the options to allow your purchased EP software (EP Budgeting or EP Scheduling).

If you continue to have problems with this, please contact EP Service and Support. Support fees may apply, see Legacy Support.


Does this answer your question? (0) (0)

Re-Install Java for OS X El Capitan

Movie Magic Scheduling (MMS) users running Mac OS X Yosemite will need to redownload and reinstall Java 1.6 when upgrading to El Capitan. This will ensure the most stable MMS experience.

Please follow the steps below to complete this process:

  • Complete the upgrade to Mac OS X El Capitan.
  • Launch Movie Magic Scheduling.
  • A pop-up window will prompt you to install legacy Java 1.6. Click on the More Info… button.

  • Click on the Download button.

  • Complete the legacy Java 1.6 installation.
  • Relaunch Movie Magic Scheduling.

Does this answer your question? (0) (0)

Recovering a Forgotten Movie Magic Budgeting or Movie Magic Scheduling Activation ID or License Number

To recover a forgotten MMB/MMS Activation ID/License number:

  • Launch the program after installation has been completed. The Activation Wizard will populate.
  • Click on Activate License.

  • Select Forgot your License Number?

  • The License Number Recovery window will appear.
  • Fill out First Name, Last Name, and email address (it is not case-sensitive). Once completed, select Recover License Number.

    NOTE: The name and email address needs to entered exactly as it was when the License was registered.

  • If the information entered does not match, an error message will appear.

  • To update your email address, please contact EP Product Support at support@ep.com.
  • Once your information has been entered, the window will update with a notification that your License number(s) have been sent to the email address you provided.

  • The email you receive will be from support@ep.com and will provide:
    • The License number(s) associated with the name and email address provided
    • The number of Activations remaining for each License number
    • A list of Activations currently in place on the computer name, date, and time

      NOTE: This will be product-specific. If you are using this feature in Movie Magic Budgeting 7 (MMB 7), the email will contain only the MMB 7 Licenses associated to the email address. This also works the same in Movie Magic Scheduling 5 (MMS 5).


Does this answer your question? (0) (0)

Reinstall Java 1.6 for OS X El Capitan

Movie Magic Scheduling (MMS) users running Mac OS X Yosemite will need to redownload and reinstall Java 1.6 when upgrading to El Capitan. This will ensure the most stable MMS experience.

Please follow the steps below to complete this process:

  • Complete the upgrade to Mac OS X El Capitan.
  • Launch Movie Magic Scheduling.
  • A pop-up window will prompt you to install legacy Java 1.6. Click on the More Info… button.

  • Click on the Download button.

  • Complete the legacy Java 1.6 installation.
  • Relaunch Movie Magic Scheduling.

Does this answer your question? (0) (0)

Removing Board IDs

To remove board IDs in EP Scheduling (EPS):

  • From the EP Scheduling menu, go to Design > Category Manager.

  • The Category Manager will open.

  • Select and double-click a Category Name to open the Edit Category module. Once the module opens, check the box to “Apply to Existing Elements” to the right of Auto Assign Board IDs. Leave the other boxes as they are.

  • This will remove the Board IDs from Cast Members. The same steps can be done for any element.

Does this answer your question? (0) (0)

Renaming Elements

To rename Elements in EP Scheduling (EPS):

  • From the EP Scheduling menu, go to Design > Report Layouts and choose the Breakdown Sheet to be changed.

  • Double-click the Breakdown Sheet in the list to open up the designer window. For this example, Greenery will be changed to Visual Effects. Select the Greenery box and delete it by highlighting the box and pressing Delete on the keyboard.

  • Select Custom List from the menu to the left. Click and drag Custom List to the empty area where Greenery was.

  • The box will automatically change to say Cast Members.

  • Double-click the Cast Members box to open the Custom Properties List window. In Select Category, use the drop-down arrow to choose Visual Effects. Check the box next to Print Category Name. Select Element Name and click OK as seen in the screenshot below.

  • Resize the box on the report screen so it is the same size as the others. Select the new Visual Effects box to activate it. Change the font using the menu option at the top right of the designer window. Save changes.


Does this answer your question? (0) (0)

Renumbering Scenes

The only way to renumber a scene is to do it manually. What you may want to do before you manually start is to go to Edit > Preferences (or EP Scheduling > Preferences on a Mac). Under Schedule Preference choose to have your sheet numbering automatic so if you need to renumber your pages it will much easier later on.


Does this answer your question? (0) (0)

Reports Won’t Print Out

Issue: When I go to print/view in EPS there is no tab to print reports. All I see is strips. Why is this?

Solution: Check to see if the calendar is set in the program. Make sure all information is entered in Breakdown Sheets. Upon full completion of a schedule the Report tab will show up for printing.


Does this answer your question? (0) (0)

Reset Policy and Pricing

The latest versions of Movie Magic Scheduling 5.3 and Movie Magic Budgeting 7.3 allow users to reset their own licenses once every 90 days.*

Effective May 1, 2013, additional license resets within a 90-day period are priced as follows:

Product Price
Premiere Movie Magic Scheduling $99
Premiere Movie Magic Budgeting $99
Academic Movie Magic Scheduling $49
Academic Movie Magic Budgeting $49

Users of both products must reset each individually.

* Self-reset feature does not apply to corporate/institutional licenses.


Does this answer your question? (0) (0)

Scheduling Individual Days Out of Travel

To schedule individual days out of travel in Movie Magic Scheduling 5 and 6 (MMS5, MMS6):

  • In Movie Magic Scheduling, go to Breakdown and select Element Manager.

  • Click on the individual cast member you want to set the travel days for.
  • Click on the Red Flag.

  • Select the Cast Member.
  • Choose the date.
  • Select the type of DOOD flag.
  • Click Add.
  • Verify that all information is correct and select Close.


Does this answer your question? (0) (0)

Scheduling Version Comparison Chart

The most widely used scheduling tool now combines the best of the Classic Movie Magic and EP features!

Upgrade Today

Program Feature CMMS 3.7 EPS 4 MMS 5 MMS 6
*IMPROVED* Export to Budgeting
Export MMS 5 Elements to MMB 7 Library. MMS6: Export elements in Stripboard order to MMB.
YES YES YES
*IMPROVED* Storyboards
Attach multiple images to Breakdown Sheets. MMS6: Images will appear on the Stripboard layout.
YES YES YES
Print Scaling
Get the right amount of information on the page before printing.
YES YES YES
Direct Element Insert
Add Elements directly to a breakdown sheet without using menus.
YES YES YES
*IMPROVED* Boneyard
Have your Stripboard and Boneyard side-by-side and move strips in between. MMS6: Calendar layout includes its own “Unscheduled Area” for simple maneuvering from scheduled to unscheduled.
YES YES YES
International Character Support
Use international languages with special characters.
YES YES YES YES
Unlimited Stripboards
Create as many Stripboard scenarios as you want.
YES YES YES
Multiple Calendars
Create multiple calendars for even more scenario panning.
YES YES YES
Element Linking
Link Elements together to save time breaking down your script.
YES YES YES
Element Manager
Use Element Manager to see all Elements at a glance and use powerful tools to organize them.
YES YES YES
Estimated Time Field
Add estimated time values to your scenes that can be totalled in the day breaks.
YES YES YES
*IMPROVED* PDF Printing
Print all your reports to PDF for easy distribution MMS6: Print the Calendar layout to PDF.
YES YES YES
XML Script Import
Import Final Draft® XML script export files.
YES YES
Unlimited Undo
Undo all work done on the Stripboard back to your last save.
YES YES
Red Flags
Set reminders to warn you visually of conflicts in your schedule.
YES YES
*IMPROVED* Report/Strip Designer Zooming
Zoom into the design to fine tune your report and strip layouts. MMS6: Zoom in to breakdown sheets from Calendar layout.
YES YES
Customizable Banner Fonts
Customize individual banners to communicate information more effectively.
YES YES
Enhanced DOOD Reporting
Show Fitting, Travel, and Rehearsals on DOOD reports.
YES YES
Estimated Time Field in Banners
Add estimated time values to text banners that will add to the total in the day break.
YES YES
International Date Format
Have the date format reflect the region settings of the computer (including international locations).
YES YES
*NEW* Calendar View
View Strips on a Calendar layout to allow for the easy manipulation of strips.
YES
*NEW* Calendar Navigation
Navigate easily in the Calendar Module by dragging unused strips to “unscheduled area,” and drag single or multiple strips, days, or entire weeks to another location on the calendar.
YES
*NEW* Calendar Editing
Within the Calendar Module, easily delete a strip, strips, or days. Add days off, travel days, and holidays directly into the calendar.
YES
*NEW* Calendar Customization
Custom design strip layout in the Calendar Module.
YES
*NEW* Calendar Conflict Window
Red Flag Window remains open while in the Calendar Module to better manage conflicts.
YES

Does this answer your question? (0) (0)

Sorting Strips for All Instances of a Specific Element

To sort strips for a specific Element (e.g., all instances of a specific character) in EP Scheduling (EPS):

  • Be sure that the schedule is being viewed as strips.
  • From the menu, go to Schedule > Stripboard.

  • It is best to create a duplicate Stripboard first, which can be saved separately in the order wished to sort the specific Element. See instructions in the KB article, “Duplicating a Stripboard in EP Scheduling.”

Does this answer your question? (0) (0)

Steps to Fix an Inaccurate DOOD in EP Scheduling

The following are steps to take when the Day Out of Days report does not reflect accurate information.

  • Close the EPS program entirely.
  • Conduct a spotlight search for : UserPreferencesEPS.ini.
  • Once the file is found, delete the file.
  • Also, if present (in the same folder), delete config.ini file as well.
  • Open the EPS program again.
  • Run the Day Out of Days report again.

If this does not solve the problem, please contact us directly as we may need to have you send in your file for further investigation.


Does this answer your question? (0) (0)

Stripboard Won’t Print Out in EP Scheduling

  • If nothing happens when you try to view or print your horizontal or vertical strips, please be sure you have at least one cast member entered in Element Quick Entry.
  • Without at least one cast member, the strips will not print.


Does this answer your question? (0) (0)

Stripboard Won’t Print Out: Workaround for EP Scheduling

If you are trying to print your horizontal strips and nothing happens, yet you can successfully print vertical strip layouts, please do the following:

  • Go to File – Print Setup and uncheck Print Header Board.


Does this answer your question? (0) (0)

Tabbing Issues in the Quick Element Entry

Issue: After tabbing into the list of Elements in the Quick Entry you cannot tab back to the Category drop down or the Element Entry field.

Solution: Use the mouse to place the cursor back into the Element Entry field.


Does this answer your question? (0) (0)

Thin Horizontal Layout Minimized to Illegible Size at 10% on Print Preview and PDF in Movie Magic Scheduling 5

How to adjust MMS5’s Thin Horizontal Strip Layout to be visible in Print View and PDF when it has been minimized to an illegible size at 10%.

  • Go to the MMS5 menu, click on Design, and select Strip Layouts.

    This will open the Strip Layouts window.

  • Select Thin Horizontal from the layout options by clicking the radio button in the far right column.

  • Double-click on the Strip Layout Name. This will open the Strip Designer window for that Layout.

  • Select the Print Preview icon.

  • The scale of the Strips is controlled by the slider on the right. If the strips are illegible they will likely be set at 10%.

  • Click and drag the Scale slider to the right to increase the scale. Set the scale to 100%.

  • Close the print preview window. In the Strip Designer window, click on the Save icon to save the change to the scale.

  • Go to the MMS5 menu and click the Save icon here as well to secure changes.

  • Saving in both the Strip Designer and the Schedule will correct the issue. The Thin Horizontal Strip Layout view will now show at 100%.

Does this answer your question? (0) (0)

Upgrade from MMS 5

All registered users of MMS 5 can upgrade to MMS 6 for free. Simply visit our EP Online Store and select the “Premiere Edition UPGRADE from Movie Magic Scheduling (MMS5)” option. Be sure to have your Activation ID/License number on hand to complete the transaction.


How to Find Your Activation ID/License Number in MMS 5

Go to Help > Licensing > Licensing Details.

For assistance installing MMS 6, please view our KB on How to Install and Activate a Movie Magic Product.

For any technical difficulties installing your software, please contact our Service and Support team at support@ep.com or call 818.955.6300.


Does this answer your question? (1) (0)

Vertical Layouts Do Not Show Cast List on Reports in Movie Magic Scheduling

To delete and re-enter Cast List information in MMS5 or EPS to populate Vertical Layout Reports:

  • Go to the MMS5 menu and click on Design. Select Strip Layouts.

  • This will open the Strip Layouts window. Select a vertical layout.

  • Click on the Edit Strip Layout button to open the Strip Designer window.

  • Information on the Strip must exactly match an existing Category Name in order for that Category‘s information to populate in the report.

  • The existing Category Names are listed on the left side of the screen.

  • If the Categories do not match, delete the Strip Category and replace with a category from the Category List. This will populate the information as shown on the Vertical Layout.

    (Example: The Cast information listed for the vertical reports is listed as Cast Members not Cast. Cast Members is not a valid Category in the schedule and therefore does not show up in the report.)

  • Click on the Print Preview icon.

  • The Cast List will now show correctly on the report.


Does this answer your question? (0) (0)

Vertical Layouts Do Not Show Cast List on Reports in Movie Magic Scheduling (MMS) or EP Scheduling

To delete and re-enter Cast List information in MMS5 or EPS to populate Vertical Layout Reports:

  • Go to the MMS5 menu and click on Design. Select Strip Layouts.

  • This will open the Strip Layouts window. Select a vertical layout.

  • Click on the Edit Strip Layout button to open the Strip Designer window.

  • Information on the Strip must exactly match an existing Category Name in order for that Category‘s information to populate in the report.

  • The existing Category Names are listed on the left side of the screen.

  • If the Categories do not match, delete the Strip Category and replace with a category from the Category List. This will populate the information as shown on the Vertical Layout.

    (Example: The Cast information listed for the vertical reports is listed as Cast Members not Cast. Cast Members is not a valid Category in the schedule and therefore does not show up in the report.)

  • Click on the Print Preview icon.

  • The Cast List will now show correctly on the report.


Does this answer your question? (0) (0)

Workaround for Exporting from EP Scheduling to EP Budgeting

If you need to get information from EPS to EPB there is a way to do it. At the moment there is no direct export from Scheduling, but there is a way to get info into the budgeting program.

  • In EPS, please go to the Element Manager and choose the Categories that you would like to export. Choose all the Elements you want, then copy them (CRTL+C or CMD+C).

  • After you have copied the Elements, open Excel and copy (CRTL+V or CMD+V).
  • It will copy all the information on the Element; you will need to clean it up a bit as shown in the example.

  • Now copy this list from Excel and open EP Budgeting.
  • Here you will go to the 4th level and create a profile for Cast or whatever else it is that you’re importing. Then paste it first cell as in example 2.


    Example 1


    Example 2

  • From the 4th level you can copy the needed information in the Detail Levels that you desired.

Does this answer your question? (0) (1)

Movie Magic Scheduling Basics

Movie Magic Scheduling Features

Need more information?

Connect with our Support team at:

Drop us a line any time, and one of our customer service reps will respond to you as soon as possible.


Email Support

Service and Support Hours



EP Burbank Service and Support Hours:
Monday - Friday 8:00am - 6:00pm (Pacific)
Phone: 818.955.6300

East Coast - New York
646.473.9010

UK/Europe - Sargent Disc
+44 (0) 1753 630300
support@sargent-disc.com

EP Canada - Toronto
416.923.9255 or 800.308.7550

EP Canada - Vancouver
604.987.2292 or 800.830.8882