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Multi-factor Authentication (MFA) Support

Select one of the below options

OPTION
1

Reset My MFA

I've been prompted to reset my current MFA

Next
OPTION
2

Set Up My MFA

I need to set up my MFA for the first time

Next
OPTION
3

Reset My MFA Passcode

I forgot my device and need a temporary MFA passcode

Next
OPTION
4

Set Up A New Device

I need to permanently set up my MFA on a new device

Next

Note: MFA is attached to your email address. If you use multiple email addresses across your EP products, you will be prompted to update your MFA for each one.

SyncOnSet users select one of the setup options below

Claim My EP Account

I need to claim a new EP account for SyncOnSet or AssetHub

Next

Link My Existing EP Account

I need to link my existing EP account to my SyncOnSet or AssetHub account

Next

Set Up My MFA

I need help setting up my MFA for SyncOnSet or AssetHub

Next

Frequently asked questions (FAQs)

Need additional help?

Please call our support team 818-955-6300

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