SmartStart Support
Need more information?
Connect with our Support team at:
Drop us a line anytime, and one of our customer service reps will respond to you as soon as possible.
EP Product Support
Accounting, SmartPO, SmartStart, SmartTime, Scenechronize/SmartHub
Business Hours: Mon 12am to Fri 8pm PST
(5 days a week, 24 hours a day)
818.955.6300
After hours
818.955.6300
support@ep.com (General)
SPOsupport@ep.com (SmartPO)
Movie Magic / MyEP Purchases
Business Hours: M-F 6am to 6pm PST
818.955.4499
mmsupport@ep.com
myeppurchases@ep.com
SyncOnSet
Business Hours: M-F 6am to 6pm PST
1.800.470.7962
UK/Europe EP Product Support
Accounting Products
Business Hours: Mon 8am to Sat 4am GMT
(5 days a week, 24 hours a day)
+44.330.128.1510
After hours
+1.818.955.6300
Movie Magic
Business Hours: M-F 9am to 6pm GMT
Create a ticket (Preferred):
https://moviesoft.com/technical-support/
support@moviesoft.com
EP Canada - Toronto
Business Hours: Mon-Fri 8:30am to 5:30pm EST
800.308.7550
After hours: Mon-Fri 5:30pm to 9:30pm EST
416.803.1685
EP Canada - Vancouver
Business Hours: Mon-Fri 8:30am to 5:30pm PST
800.830.8882
After hours: Mon-Fri 5:30pm to 9:30pm PST
604.764.7229
EP Canada - PWE/Canadian Residency
Business Hours: Mon-Fri 6:00am to 6:00pm PST
604.998.3208 (Vancouver)
416.927.2218 (Toronto)
866.330.0023 (Toll Free)