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Can I access the Scenechronize Website from my smart phone or tablet internet browser?

We offer the Scenechronize App for iOS devices but we do not currently have an App for Android devices. However, you can access Scenechronize through the Chrome browser on an Android device. The App is a companion feature for a POA (Production Office Automation) project or Hub project. In order to access your project on the App you must be an Active User on the Project. For access, please reach out to your Show Administrator.


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Can I change the color of the watermark?

You can change the fill and outline shading of the watermark, but not its color. By nature, the watermark is black and has a percentage of opacity applied to it. If the color was not black, it’d be easy to filter out using photo-editing software. You can set the fill to zero (invisible) and just use the outline (border) or you can use both.


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Can I have a full download of my files and folders from Scenechronize?

We are always happy to provide your Production Office Automation project with a zip file with the same folder/ file structure that you currently have in Scenechronize. Please let us know when you are completely finished adding files to the project and we will go ahead and create the zip file for you and load it directly to Scenechronize, if the file size is small enough for download. If the file size is too big, we will make other arrangements for your production. When you are ready, contact Scenechronize support at support@scenechronize.com and request your wrap files download.


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Can I import my Scenechronize database into my address book?

With a little know-how you can add all of your Scenechronize contacts into your Address book. Please follow these steps:

– Sign in as project Admin
– Click into Admin Section
– Select “Manage People”
– Click Add/ Remove Columns
– Select the Fields that you would like to report on (eg. Name, Title, Email, Phone Numbers, etc) and click ok
– You will notice that your view has changed (and you can save the view on the left side of the page)
– Click “Reports” in the ribbon
– Click the Excel button next to “Export Table”
– Click “OK” in the window that pops up
– A file will have downloaded to your computer wherever downloads are held
– Open the downloaded file
– Split the first name from the last name by following the instructions here
– Save the file as a .csv file and import into your address book


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Can I merge multiple Distribution Lists into a new combined Distribution List?

Yes, in Scenechronize you can merge 2 distro lists to create a new one. In the Admin tab under Manage Distribution Lists Click on the Green button ‘Click to Merge Lists’. In the new window name your new list and choose any Custom Distro List, Access List or Department you’d like to combine and Click Save. You will be able to edit the new list as you normally would once created.


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Can I restrict people from seeing a folder or file?

Yes. To do this, mouse over the folder or file name and click on the blue arrow button to the right. In the pop-up menu, click on Edit Properties. In the dialog window, change who can see the document to “Only Selected People”. Then click on that blue edit button below that and select the individuals (or list of individuals) who can see the folder or file.


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Can I use an Access List as a Distribution List?

Access lists can now be used as Distro lists. When you do an email distribution you can choose any Access list as well as any Custom Distro list that has been created for the project.


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Can you create Episode numbers and then tag files with those numbers?

Yes, if you are a Show Administrator on an Episodic project for either Scripted or Unscripted TV you can go to the Admin Tab and Click on Manage Episodes. Click the Green + button to add an episode number. You can ‘tag’ a file with that episode number either when you Add a file or in the Edit File Properties window. Note: for some Hub projects only the Hub Administrator can add new episodes.


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How do I print sides in Shooting Order?

At present we do not offer a specific option in the “Generating Sides” process that allows for creation of sides in “Shooting Order”. However, if this is necessary it is possible to accomplish this by using the following steps as a work around:

– Click on the “Scripts” tab
– Locate the script draft that you will be making sides from
– Be sure to “Parse the Script” if this is not already complete
– Hover your mouse cursor over the file and click the drop down arrow that appears on the right hand side of the text
– Select the option for “Generate Sides”
– A “Generate Sides” pop up window will appear on your screen
– Select an individual scene (you will repeat this process for each scene that need to be in your sides)
– Set “Output” as “Save In Script Library”
– Turn the “Watermark & PDF Protection” off
– Click “Ok”
– A “Save Output” pop up window will appear on your screen
– Enter the Scene # in the “Filename” field
– Be sure your destination folder is set for “Scripts”
– Click “Ok”
– Repeat this initial step for each scene that will appear in your set of sides
– After you have all of your scene numbers saved to your “Scripts” library open “Your Packet”
– Drag and drop the scenes into the packet
– Within the packet re-order your scenes in the proper shooting order
– Once you have established your order, click the “Email/Print” button
– A “Packet Distribution” pop up window will appear on your screen
– Select “Output” option for “Print As PDF”
– Click “Ok”
– A “Print Options” pop up window will appear on your screen
– DO NOT select the option for “2 Up for Half Sheet Printing”
– Click “Ok”
– When the report is ready click “Ok”
– If your browser settings do not automatically download the report to your desktop or downloads folder, “Download” or “Save As” the file
– After you have downloaded the combined “Shooting Order” sides file upload it to the Scenechronize system
– Once the file has been uploaded you can then put that combined file along with your call sheet top sheet into “Your Packet” and export as usual to have sides with the call sheet on top in shooting order
– Be sure to turn the watermark preferences on after you complete this process for your master digital script, so that it will not be distributed in the future without a watermark


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What does ‘Parse Script’ do?

Parsing a script is the first step to making sides. Parsing is just a way for the system to break down the number of characters, sets, scenes etc in the script so that you can make Sides and also run a Script Information or Script Comparison Report.

– Hover to the right of your script and Click Parse Script
– Make sure the Red box is around the first page of dialogue, Click OK
– Now you can hover to the right of the script again and Click Generate Sides or you can go up to Reports in the ribbon and click Script Information.

If you’d like to run a Script Comparison report, you can Parse the 2 script versions and compare them to show the differences in the 2 versions.


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What is the password to Watermarked documents created in Scenechronize?

If you have watermarked a document and then distributed it through email, you may get questions about the “Password”. The simple answer is that there is no password that can be given to any recipient of the file. The document has been locked and the password has been randomly generated. The production office and the staff here at Scenechronize does not know the password to these documents. This insures that the security of the file remains intact and the text of the file cannot be edited, copied or the watermark removed.


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Why can’t I access or edit a folder or a file?

You may not have the correct permissions. By default, users only have access permission. To upload files and change folders, you need additional clearance. Check with your project administrator for more information.


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Why does my Expiring Link not open up my file when I click on it?

Our Closed Loop Security feature was designed to ensure that no printing or downloading of confidential files, such as scripts and contracts, would be able to take place. One of the easiest ways to send these protected files is via “Expiring Links”. There are many different settings that exist when it comes to “Expiring Links” and if you are having trouble it can be for one of the following reasons:

Option 1:

– You were sent an “Expiring Link” with a “Single Device & IP Address” locking protocol engaged on it. This means that the device you opened the “Expiring Link” on for the first time as well as the network you were connected to are the only ones where the file can be opened up.
– Example – If you opened the link up on your iPad on your home wifi network and then attempt to open it up on the work wifi network this will not be allowed.
– You will know if your file was sent to you with this protocol engaged because in the message along with the link you would have seen the following:
– Link to Confidential File.pdf:
– http://expiringlinkfile
– This link will expire on “X Date”.
– You can access this link from one IP address (the device and/or network you’re using when you first follow the link).

Option 2:

– You were sent an “Expiring Link” with a “Limited Number of Views” allowed and you have exceeded those allowances. Those who send you the “Expiring Links” have the option to specify how many times you can look at the file. You will know if the file has limited views if you see the following in the message that accompanies the link:
– Link to Confidential File.pdf:
– http://expiringlinkfile
– This link will expire on “X Date”.
– You can access this link X Number of times.

Option 3:

– The “Expiring Link” may have been “Expired” before the stated date by the official who sent it to you. If “Expiration” is triggered manually before the date allotted, the file will no longer be accessible.
If you think you are having trouble with any of the following options, the best course of action is to respond to the original link email you were sent alerting the official who sent the file to you that you need an additional link. They will receive your request via email and then can gauge if additional time is necessary.


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Why shouldn’t I store scripts in the Document Library?

You can but we don’t recommend it. We have spent a great deal of effort to build a Script Library that is intelligent about scripts. If you put a script into the Document Library, you can’t do anything with it except for distribution. That means you cannot generate sides, analyze or compare it. In the Script Library you have all these additional features PLUS full control over the library. That means you can control who has access to the Script Library and what they can do there.


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How can I look up the email history for my project?

– Log into the system as an “Administrator”
– Click on “Actions” in “The Ribbon”
– Click “Email History”
– An “Email History” pop up window will appear on the screen
– Click on the “Blue Button with Three White Dots” that is located top left of the pop up window
– A “Filter Field” pop up window will appear on the screen
– Select an “Individual User”
– Hit “Apply Filter”
Or
– Select “Show All” to see all emails sent from your project
– The “Filter Field” pop up window will close and you will be able to view specified or all emails you want to examine
– Click on the email for which you want more details
– A “Distribution” pop up window will appear on the screen listing the details of the email
– These details can be viewed on screen or you can select “Print PDF” to get a hard copy.


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How can I stop emails from going into a recipient’s spam folder?

While Scenechronize is white listed on many major email systems, there is always a chance that an email can still be sent into a SPAM folder because of a recipient’s email settings. In order to make sure that all Scenechronize emails are delivered, please make sure that all recipients add the email address, notification@distro.scenechronize.com to their safe sender list. Here are instructions for many popular email systems:

AOL 8.0+

– Step 1 Open the email
– Step 2 Click Add Address icon
– Step 3 Verify the sender’s contact information

AOL Webmail

– Step 1 Click on the Addresses tab in the upper right corner of the Mailbox window
– Step 2 Click on the New drop-down menu and select New Contact.
– Step 3 Type the email address of the new contact in the Screen Name field and click the Save button.

Earthlink

– Step 1 Open the email
– Step 2 Click Add Sender
– Step 3 Verify that our contact information is correct
– Step 4 Click “Yes”

Entourage

– Step 1 Open the email
– Step 2 Right-click the sender’s email address
– Step 3 Select Add to Address Book in the short-cut menu
– Step 4 Verify the sender’s contact details

Gmail

– Step 1 Open the email.
– Step 2 Click on More Options in the upper right hand corner of the message.
– Step 3 Click on Add Sender to Contacts List in the header of the email.
– Step 4 A confirmation message will be displayed above the email.

Juno

– Step 1 From the mail screen, click on the Address Book tab.
– Step 2 Insert the email address you would like to add.
– Step 3 Click Quick Add

Mac Mail

– Step 1 Open the email
– Step 2 Right-click the sender’s email address
– Step 3 Click Add to contacts in the short-cut menu
– Step 4 Click Save and Close

Microsoft Outlook Express 6+

– Step 1 Open the email
– Step 2 Left-click the sender icon, or right click the sender’s name
– Step 3 Click Add to contact
– Step 4 Click Save and close

Microsoft Outlook 2003

– Step 1 Open the email
– Step 2 Select Actions on the toolbar
– Step 3 Select Junk Email from the drop-down menu
– Step 4 Select Add sender to Safe Senders List
– Step 5 Verify that our contact information is correct and click Ok

Microsoft Outlook 2007

– Step 1 Open the email
– Step 2 Click Options on the Tools menu
– Step 3 On the Preferences tab, under Email, click Junk E-mail
– Step 4 Select Safe Senders or Safe Recipients tab and click add
– Step 5 Enter the email address of the contact and click Ok

Mozilla Thunderbird

– Step 1 Click the Address book button
– Step 2 Make sure the Personal Address Book is highlighted
– Step 3 Click the New Card button
– Step 4 Under the Contact tab, copy and paste our address and click ok

MSN Hotmail (Classic)

– Step 1 Open the email.
– Step 2 Click Save Address in the menu bar.
– Step 3 Verify that our contact information is correct
– Step 3 Click OK on the next screen.

Window Live Hotmail

– Adding to the Address Book doesn’t automatically add you to the Safe Sender list; you must mark the sender as Safe.
– Step 1 Open the email
– Step 2 Click on the Mark as Safe link

Yahoo! Mail

– Step 1 Open the email
– Step 2 Select the Add to Address Book link.
– Step 3 Enter the email address of the contact and click on Save Contact.

If you have any additional questions, please contact Scenechronize Support – support@scenechronize.com


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How do I Activate Crew Home Page Access from the Edit Person Window?

Many shows are using the Crew Home Page to give their crew members easy access to documents like call sheets, crew lists, scripts, etc. on their computers or mobile iOS devices. Without having to give them access to any other libraries. This way crew members will only be able to view what they have been given access to view in the project. Here are the steps to set up your crew members with Crew Home Page Access.

– Go to the “Admin Tab”
– Click on “Manage People”
– Click on the name of the crew member you’d like to add access to the Crew Home Page (Note: This person must be an “Active User” invited to the project)
– If the person is a Recipient Only, when the Edit Person window opens choose Invite at the top of the page
– A small window pop up window will open where you can Choose the person’s Access level
– Select “Show User”
– Choose Yes next to Crew Home Page Access
– Choose None for the other Libraries Access Levels
– Click Save & Close


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How do I Add Files to the Daily Documents Section of the Home Tab?

– Go to the library where the document is located
– Hover your cursor over the file
– Select the “drop down arrow” on the right side of the file
– Click on the option “Manage on Crew Homepage”
– A “Manage on Crew Homepage” pop up window will appear on your screen
– Select the “List As Daily Production Document For” check box
– Select the date or dates on the calendar below that you want the documents to be associated with
– The dates will highlight when selected
– Click the “OK” button
– The document will now be available in the “Home Tab”


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How do I Add Files to the Documents Section of the Home Tab?

– Go to the library where the document is located
– Hover your cursor over the file
– Select the “drop down arrow” on the right side of the file
– Click on the option “Manage on Crew Homepage”
– A “Manage on Crew Homepage” pop up window will appear on your screen
– Select the “List As Document” check box
– Click the “OK” button
– The document will now be available in the “Home Tab”


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How do I Add Individual Users (not Recipient Only) To The Project?

There will be Crew Members that need to be ‘Invited’ to Scenechronize so they have their own account (with a user name and password). These Users will have access to certain tabs, folders and files within the system in order to their job. As an Admin you will need to Invite these users and set up their specific Access. Here are the steps:

– Click on the “Admin Tab”
– Click on “Manage People”
– Click on the “Green + Button” next to “Add Another Person”
– An “Add Person” pop up window will appear on the screen
– Enter in the “Name”, “Title”, and “Email” fields from the person you wish to add
– Click on “Invite user”
– An “Invite This Person” pop up window will appear on the screen
– Choose the user’s “Access Level”, “Library Access”, and “Distribution Ability”
– Click “Ok”
– An “Edit Person” pop up screen will appear on the screen
– Fill in any additional information you wish about the user
– Click “Save and Close”
– This new user will be invited to the project


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How do I add, change or delete folders?

You can add folders by clicking on the green plus button at the top of the document library page. You can change or delete a folder by clicking on the blue arrow button to the right of its name. In the pop-up menu, click Edit Properties or Move to trash. To add, change and delete a folder, you must have the correct privileges.


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How Do I Bulk Add Recipients To The Project?

When you are ready to add Crew, Cast, Studio or Vendors to your project you can save a little time by adding them in bulk. Here are the steps to add Bulk Recipients to your Project.

– Click on the “Admin Tab”
– Click on “Manage People”
– Click on the “Excel Icon” above the list of names next to “Download Import Template”
– An “Import Template Excel File” will download to your computer
– Open the template via your excel and fill in the required information for your personnel (Please Note – Do Not Add any additional columns or manipulate the document in anyway, this may cause uploading difficulties)
– Once the template is filled out with required “Name”, “Email”, and “Title” fields, save the document on your computer
– Proceed back to Scenechronize
– Select the “Green + Button” next to “Import A List of People”
– An “Import List” pop up window will appear
– Click on the “Green + Button” next to “Click Her To Select A File”
– Select the “Import Template File” you just saved
– You can then specify a “Default List” of “Cast”, “Crew”, “Studio/Network”, or “Vendor” options
– You can also specify if this group should be attached to any already created “Distribution Lists” and/or a particular “Department”.
– Click “Ok”
– You will receive a confirmation pop up window that will outline for you how many profiles have been added to the project and if there were any errors
** Please Note: Personnel will be added as “Recipient Profiles” and will not have any log in credentials**


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How Do I Bulk Invite Recipients To Become Users On The Project?

You may want to ‘upgrade’ your Recipient only crew members to become Users on your Project. Especially if you are transitioning to using the Crew Home Page for your Project. Here’s how you can bulk invite those Recipient only crew members to become official Users of Scenechronize and your Project.

– Click on the “Admin Tab”
– Click on “Manage People”
– Take your mouse cursor and hover it to the left of a crew member’s name
– A “Translucent Green Check Mark” will appear to the left of the crew member’s name
– Click on the “Green Check Mark” and repeat these steps for anybody else that you would like to invite to the project with matching permissions
– Once all of your personnel is selected you will see above the list of names an indicator stating “X People Selected” with a “Drop Down Arrow” to the right of that indicator
– Select the “Drop Down Arrow”
– Select the option for “Invite”
– An “Invite Person” pop up window will appear on the screen
– Choose the user’s “Access Level”, “Library Access”, and “Distribution Ability”
– Click “Ok”
– All these “Recipients” will become “Invited Users” and receive and Email Invitation to the system with matching permissions.


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How Do I Change the Email Friendly Name for my Project?

As an Admin you have the ability to change the name that shows up in the “Send” area of the emails that come from your Project. Please be aware this is a global change and all emails will come from whatever name you choose.

– Click on the “Admin Tab”
– Click on “Email Options” located in the “General Section” of the “Blue Area” under the tabs
– An “Email Options” section will appear below the “Blue Area”
– Fill in the new “Friendly Name” in the “Text Box” below “Email From Address Friendly Name”
– Click “Save”


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How do I Change the Gray Background on Sides?

Scenechronize makes creating sides for your POA project simple and fast. As an Admin on the project you have the ability to change the opacity of the gray background that appears on our sides. Here are the steps:

– Click on the “Admin Tab”
– Click on “Information Protection” located in the “General Section” of the “Blue Area” under the tabs
– An “Information Protection” section will appear below the “Blue Area”
– Scroll to the bottom of the page until you see a “Script Sides Settings” section
– To make the “Gray Background” darker increase the “Background Opacity” to make it lighter decrease the “Background Opacity”
– Click “Save” at the top of the “Information Protection” section


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How do I Change the Watermark Settings for my Project?

As security is enhanced within the production world watermarking scripts and many other documents for distribution becomes a critical function. As an Administrator on your project you can change the watermark settings by following these steps:

– Click on the “Admin Tab”
– Click on “Information Protection” located in the “General Section” of the “Blue Area” under the tabs
– An “Information Protection” section will appear below the “Blue Area”
– In this area you can specify the “Watermark Settings” such as “Text Opacity”, “Scale”, “Orientation”, etc.
– Make your changes, observing what the changes will look like on the right hand side of the screen under “Live Preview”
– Once changes are complete click the “Save” button at the top of the section
– This will change the “Watermark Settings” for the entire project


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How do I create a Distribution List?

– Go to the “Admin Tab”
– Click on “Manage Distribution Lists”
– Click on the “Green Plus Button” next to “Click to Create A New Distribution List”
– A “Create Distribution List” pop up window will appear on the screen
– Add a “Name” to your Distribution list
– Click on the “Users” you wish to add to the list
– Click “Save”
– Your Distribution List is now created


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How do I Create a New Department?

The more you put into Scenechronize the more you will get out of Scenechronize! One of the important steps when setting up your POA project is to categorize all of your crew members in the correct Department. We provide you with a basic list of departments but here are the steps for an Admin to add a new Department to your project.

– Click on the “Admin Tab”
– Click on “Manage Departments” located in the “Project Setup” of the “Blue Area” under the tabs
– An “Manage Departments” section will appear below the “Blue Area”
– Click on the “Green + Button” located next to “Click To Create A New Department” on the left hand side of the screen
– A “Create Department List” pop up window will appear on the screen
– Fill in the name of the department in the “Name Field”
– If you wish to add any “Personnel” to this list you can do so by selecting the name, BUT THIS IS NOT REQUIRED TO CREATE THE DEPARTMENT
– Click “Ok”
– The “New Department” will appear alphabetically on the left hand side of the screen


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How do I create a new user?

– Log in as an “Admin”
– Go to the “Admin” tab
– Click on “Manage People”
– Click on the “Green Plus Button” next to “Add Another Person”
– An “Add Person” pop up window will appear on the screen
– Enter in the “Name”, “Title” , and “Email” for the person you wish to add
– Click on “Invite User”
– An “Invite This Person” pop up window will appear on screen
– Choose the user’s “Access Level”, “Library Access”, and “Distribution Ability”
– Click “OK”
– An “Edit Person” pop up screen will appear on the screen
– Fill in any additional information you wish about the user
– Click “Save and Close”
– The new user has been added


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How do I create a report of which recipients are on my distribution lists?

– Go to the “Admin Tab”
– Click on “Manage Distribution Lists”
– Click on “Reports” in “The Ribbon”
– Click on either the “Excel or PDF icons” next to “Export Distribution Lists”
– An “Export Distribution Lists” pop up window will appear on the screen
– Select the “Distribution Lists” for which you need a report
– Select your “Output” as “Download”
– Click “OK”
– The system will “Run a Report”
– A “Report Complete” pop up window will appear on the screen
– Click “OK”
– The “Download” will appear in a new browser window if it is a PDF
– The “Download” will appear in your downloads folder if it is an excel file
– The report can then be viewed


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How do I create an Access List?

– Go to the “Admin Tab”
– Click on “Manage Access Lists”
– Click on the “Green Plus Button” next to “Click to Create A New Access List”
– A “Create Access List” pop up window will appear on the screen
– Add a “Name” to your access list
– Click on the “Users” you wish to add to the list
Please note that in order to be added to an access list, the intended person must a user in the project, not a recipient
– Click “Save”
– Your Access List is now created


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How do I Edit a Department List?

If you need to Edit a Department within your project, here are the steps for an Admin:

– Click on the “Admin Tab”
– Click on “Manage Departments” located in the “Project Setup” of the “Blue Area” under the tabs
– An “Manage Departments” section will appear below the “Blue Area”
– Select the department you wish to “Edit”
– Click the “Edit Button” that appears below it
– An “Edit Department List” pop up window will appear on your screen
– You can adjust the following from this screen:
Add / Remove Personnel
Change the name of the department
– Click “Ok”


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How do I export crew member data into an excel document?

– Log into the system as an “Administrator”
– Go to the “Admin Tab”
– Click on “Manage People”
– Click on “The Blue Button with Three White Dots” next to “Add / Remove Columns” on the on the right side of the screen to select the fields you want to export
– An “Add / Remove Columns” pop up window will appear on the screen
– Select your “Information Fields”
– Click “OK”
– Click on “Reports” in “The Ribbon”
– Select the “Excel Icon” next to “Export Table”
– An “Export Table” pop up window will appear on screen
– Give a “Title” to your report
– Select “Output” as “Download XLS”
– Click “OK”
– The system will “Run a Report”
– A “Report Complete” pop up window will appear on the screen
– Click “OK”
– The “Download” will appear in your downloads folder
– The report can then be viewed


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How do I hide contact information for an individual from the personnel section of the crew homepage?

– Log into the system as an “Administrator”
– Go to the “Admin Tab”
– Click on “Manage People”
– Click on the name of the crew member whose information you want to hide
– An “Edit Person” window will open up on your screen
– Under the “Contact Information” section click on the “Hide Contact Information From Crew Homepage” button
– Click “Save and Close”
– This crew members contact information will now be unavailable on the crew homepage


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How do I hide contact information for Cast, Studio, or Vendor contacts from the personnel section of the crew homepage?

– Log into the system as an “Administrator”
– Go to the “Home Tab”
– Click on the “Personnel” button under “Production Home”
– Click on the “Blue Button with Three White Dots” next to “Personnel” on the right hand side of the screen
– A “Visible Lists” pop up window will appear on the screen
– De-Select the categories of contact information you do not want to appear on the crew homepage
– Click “OK”


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How do I lock a folder so only certain people can access it?

– Go to the library where the folder is located
– Hover your cursor to the right of the folder
– Select the blue “drop down arrow”
– Click on the option “Edit Folder Properties”
– An “Edit Folder Properties” pop up window will appear on your screen
– Select the “Can Be Viewed By” drop down menu
– Select the “Only Selected People” option
– Click on the “Blue Button with 3 White Dots”
– A “Select People” pop up window will appear on your screen
– You can select an “Access List” to authorize a group of users or you can select “Individuals” for specific users
– Click the “OK” button in the “Select People” pop up window
– Click the “OK” button in the “Edit Folder Properties” pop up window
– A “Lock” icon will appear on the left hand side of your folder, defining that the folder is only accessible to certain crew members


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How do I make sides both big and little with the call sheet on top?

One of the favorite features of utilizing Scenechronize in the production office is creating sides. Here is a tip to create sides once, put the call sheet on top AND make big and small sides:

– Parse your script in the Scripts library
– Click on Generate Sides from the menu
– Generate Sides like you normally would
– For “Output” make sure you “Save in Script Library” (I recommend keeping a separate “Sides” folder)
– Once output, drag the sides that you created into “Your Packet”
– Next upload your Call Sheet Top Sheet and put it into the packet on top of the script sides
– Click ‘Email/Print’
– Select “Print as PDF” as your output
– First time through select 2-up for half sheet printing
– Second time through do not select 2-up for half sheet printing
– Both files will download to your computer with the call sheet attached

Following these steps will help you create sides in no time at all.

Please be aware that sides generation is no longer a free option available through Scenechronize. The ability to create sides is included with any of our paid project services. To find out about these services and our rates please contact us at support@scenechonize.com


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How do I open an Expiring Link that I have been sent from my Computer?

Many studios and projects are using Expiring Links to view secure documents. Here are the steps to access the document on your Computer if you have been sent an Expiring Link.

– From your email Click on the Link you have been sent
– If you are currently a Scenechronize User you will be prompted to enter your Password to sign in
– Your document will then open
– If you are not currently a Scenechronize User you will be prompted to Create a password
– Your Ease Scenechronize ID is the email address where you were sent the file
– Enter the email address where you were sent the file, create your password and Click Sign In
– Check the box to agree to the terms and Click Create
– You will be prompted to Agree to a Studio Confidentiality Agreement to access your document if applicable, otherwise you will be brought directly to the document


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How do I open an Expiring Link that I have been sent from my iOS device?

Many studios and projects are using Expiring Links to view secure documents. Here are the steps to access the document on your iOS device if you have been sent an Expiring Link.

– From your email on your device Click the Link you have been sent
– If you have already installed the Scenechronize App on your device it will prompt you to open the App by selecting “View File”
– If you do not have the Ease App installed you will be prompted to install the App for free
– When the App opens Use the Email address where you were sent the link as your User ID
– Create a password for your account
– You will be prompted to Agree to a Studio Confidentiality Agreement to access your document if applicable, otherwise you will be brought directly to the document


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How do I send out an email to users or recipients without an attachment?

– Click on “Actions” in “The Ribbon”
– Click “Send Email”
– A “Select Recipients” pop up window will appear on your screen
– Click on the “Individual” or “Distribution List” you wish to send an email to
– A “Send Email” pop un window will appear on the screen
– Fill in your “Subject”, “Message”, and “Signature” sections
– Click “Send”


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How do I turn the Closed Loop Feature on as a Default for my project?

If you would like all documents in your project to have PDF Closed Loop Security set as the Default follow these steps.

– Go to the “Admin Tab”
– Click on “Information Protection”
– Under the “Security Section” on this page choose “PDF Closed Loop Security to On”
– Click “Save” at the top of the page
– Now when you upload PDF documents into the system their default will be Closed Loop meaning they will not be able to be downloaded, printed or distributed by email
– You will be able to send a link or an expiring link to the document through the blue pull down menu to the right of the document name


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How do I turn the Closed Loop Feature on?

If your show has PDF Closed Loop Feature available you will see that option available to you when you add a file to your project. Here are the steps for turning on Closed Loop in a document.

– Follow the steps you normally would to upload a document, either “Drag & Drop” or “Click the Green + Button” to Upload a file
– From the “Upload Document” pop up window under the “Security” field
– Click the menu to turn “PDF Closed Loop Security On”
– Click “Finish”
– A “Grey Shield” will appear to the left of the name of your document
– This document will no longer be available for download, printing or email distribution
– You will be able to send a link or an expiring link to this document through the blue pull down menu to the right of the document name

If you have already uploaded a file to your system and wish to activate Closed Loop Security, please use the following steps:

– Find the file for which you wish to activate “Closed Loop Security”
– Hover your cursor to the right of the file name and click on the blue “Drop Down Arrow”
– Select the option for “Edit File Properties”
– An “Edit File Properties” pop up window will appear on the screen
– Find the field for “Security” on the lower portion of the pop up window and select the “Drop Down Menu”
– Click the option to turn “PDF Closed Loop Security On”
– Click “Finish”
– A “Grey Shield” will appear to the left of the name of your document
– This document will no longer be available for download, printing or email distribution
– You will be able to send a link or an expiring link to this document through the blue pull down menu to the right of the document name


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Printed watermarked PDF does not match the PDF on computer

Scenechronize creates PDFs that download to your computer and how the file looks on your computer is what should be printed out. However, some users report that when the PDF is printed, the hard copies do not match what is on the screen. This is a problem with your computer talking to your printer and can happen for 2 different reasons:

1. You are trying to print from a browser – When you click to download a file, the file may open in your browser. Depending on the browser you are using, the print function may be ignoring Adobe PDF rules because your browser is not a true PDF viewer. This can lead to a very dark watermark and generally happens with Chrome and Internet Explorer but we have had reports of this happening with Firefox and Safari as well. To make sure every PDF is printed with the proper settings, please make sure to download the file onto your computer from the browser, then open the file in a PDF viewer (ie. Adobe Reader, Adobe Pro, Preview, etc) and print from there.

2. You have not installed your Printer Driver – You may be using a using a Generic Post-Script Printer Driver if you did not install your printer to the manufacturer specifications. You may be seeing some garbled text or weird characters being printed instead of the file you see on your computer. To fix this issue, download the current driver for your printer/copier and install it onto your computer. You will then have to delete the printer/ copier that you have installed and then re-install the machine with the driver that you have installed.


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