Online T-4s

Online T-4s: Register Now and Update Your Password!

EP has partnered with T-4 Management to offer electronic T-4s. Get started by reviewing the Login Information below, and then clicking on the blue button.

Login Information

Please go to www.t4express.com and log in using the following information:

  • EP’s Employer Code: 90546
  • OR Employer Name: Entertainment Partners – Canada
  • Username: Your Social Security Number (no dashes)
  • NOTE: If this is your first time logging in to this website, your default PIN is the last 8 digits of your Social Security Number (no dashes)

The registration process must be completed from a computer. The T-4 Management site is not compatible with mobile devices.

If you have any problems logging in or have previously registered and need to reset your PIN, please contact T-4 Management at 855.823.8098.

Other Helpful Information

Frequently Asked Questions (FAQs)

Visit our Online W-2s page for more FAQs and “How-To” articles. The registration process for W-2s and NR-4s is identical except for the Employer Name and Employer Code.

 

Having trouble logging in?
Please contact T-4 Management at 855.823.8098 for assistance during the login or registration process.

NOTE: The registration process must be completed from a computer. The T-4 Management site is not compatible with mobile devices.

Search Support

Appeals Process – My request to correct my work state was denied, what can I do?

EP presents all corrections to the production for which you worked for approval. If the production determines that the work state was correct at the time of your employment, you may contact them directly to discuss the matter further. If the production is to agree with your request, the production is the one to contact us to initiate the correction to adjust the work state.


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Appeals Process – What can I do if my request for a social security correction is denied?

EP verifies all social security numbers with the Social Security administration. If the social security number does not match the Social Security Administrations records, EP will reject the request.

We ask that you contact the Social Security Administration to rectify the issue. Security Administration will provide documentation of the valid social security number on file. Once this document is presented to EP, we will update the social in our system.


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Appeals Process – What can I do if my request to correct my resident state is denied?

In order for EP to correct previously reported wages to government agencies for resident state purposes, we require that you present proof of the correct resident state you’re resided in at the time of employment. EP will accept utility bills, renter’s agreements and mortgage statements that show the location address with in the correct states jurisdiction.

Once the documentation is received, we will present the corrections request to the production for which you worked for approval. If the production determines that the resident state was correct at the time of your employment, you may contact them directly to discuss the matter further. If the production is to agree with your request, the production is the one to contact us to initiate the correction to adjust the resident state.


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Appeals Process – What can I do if my request to update my records with my new legal name was denied?

EP verifies all names with the Social Security administration. If the name does not match the Social Security Administrations records, EP will reject the request.

We ask that you contact the Social Security Administration to rectify the issue. The Social Security Administration will provide documentation of the name on file. Once this document is presented to EP, we will update the name our system.


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Appeals Process – What should I do if my request to update information on employment file was rejected?

EP will reject certain request due to missing and or incomplete information. Your initial request will be returned along with instructions on what is needed in order to process your request. Once EP receives the request and all information is provided, EP will update your information.


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Can a copy of my W-2 or 1099 be faxed/emailed to me or to my accountant?

If you do not wish to receive your W-2 electronically, you must send a signed, written request, with the last 4 digits of your Social Security number, authorizing EP to release this information by fax or email. There is a 48 to 72 hour turnaround on requests. Your request can be made via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail:
    Entertainment Partners
    Attn: W-2 Group
    P.O. Box 7836
    Burbank, CA 91510

Get Your W-2 Online!

Go paperless and consent to receive your 2015 W-2 electronically. Visit the Crew & Talent Support area and complete the registration process. Your W-2 will be posted on a secure website, and you’ll receive an email with instructions when it becomes available each January going forward. You’ll also be able to send your W-2 to your accountant directly from the Tax Form Management site.

Please be sure that your request is signed before sending it in. We will accept a scan or a photo of your signature. If you have any questions, please contact EP’s W-2 Group at 800.417.0037.

If you receive your W-2 electronically, click here to read the instructions for faxing from the Tax Form Management website.


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Can an employee be set up for credit union deductions with any credit union?

No. The employee must have an account at one of the following credit unions to be set up for deductions:

  • CBS Credit Union
  • First Entertainment Credit Union
  • NBC Credit Union
  • Musicians Interguild Credit
  • Technicolor Credit Union
  • Twentieth CenturyFox Credit Union
  • Universal Credit Union

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Can I have a portion of my check set up for a credit union deduction?

With the credit union deduction, employees have the option to deduct a flat amount or 100 percent of net.


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Can I have my check deposited directly into my bank account?

Direct deposit to banks (ACH) is offered on a client-by-client basis only. In other words, it is up to each individual production to decide if it wants to offer direct deposit to its employees. Employees should contact the Accounting department at the production.


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Can I pick up my paycheck from Casting Payroll?

At this time, we do not have the resources for checks to be picked up. Paychecks are handled in a secure area with 24-hour surveillance and are delivered by our bonded driver directly to the post office. Paymasters do not have access to paychecks.


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Can I receive my Canadian and Québec tax documents electronically?

You can register to receive your Canadian NR4 tax slip electronically. Read the “How To” article on registering here. All other Canadian Forms – T-4As, T4A-NRs, and Québec’s RL-1 – will be sent through the mail to the address we have on file. If you have any questions about Canadian forms, please contact Jessica Johnson at jjohnson@ep.com or 818.955.4483.

If you need to change the address we have on file for you, please click here for instructions.


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Can you send me an Earnings Report or a copy of my check stub?

Yes. Please send a signed, written request, with the last 4 digits of your Social Security number, via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510

Please be sure that your request is signed before sending it in. We will accept a scan or a photo of your signature. There is a 48–72 hour turnaround on all requests. If you have any questions, please contact EP’s W-2 Group at 800.417.0037.


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Can you send me my wages for unemployment purposes?

Yes. Wage information can be mailed to the address we have on file. Otherwise, an address change request must be submitted before we can mail it. The address change request can be submitted by fax (818.848.0254, Attn: Employee Services) or by mail (Entertainment Partners, Attn: Employee Services, P.O. Box 7836, Burbank, CA 91504-7836).


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Do I need to write my Social Security number on my voucher each time I work?

Yes. We process payroll for many people with the same or similar names. You must put your Social Security number on each voucher so we can correctly identify whom we should pay. Without your Social Security numbers, your voucher will be either delayed or not processed if we are unable to identify who worked.


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Does Entertainment Partners mail checks?

No. The checks go to the production company, so it can copy the checks for accounting purposes as well as track the handling of the checks.


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How can an employee change his/her personal W-4 information?

EP’s start cards have a section to include the employee’s W-4 information. In most cases, the employee who is working on a current EP show can fill out this W-4 section of a new start card at his/her production company, and they will forward it to EP. For employees who received residual payments, a current year W-4 form needs to be submitted to EP either by fax (818.848.0254, Attn: Employee Services) or by mail (Entertainment Partners, Attn: Employee Services, P.O. Box 7836, Burbank, CA 91504-7836). Current year W-4 forms are also available online at the IRS website or at a local post office.


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How can an employee start change or stop a credit union deduction?

The employee can do this directly at the credit union or by filling out the EP Credit Union Authorization form.


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How can I contact SRC?

The toll-free number for SRC is 800.977.6974.


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How can I get a California Minor Work Permit?

Applications for Minor Work Permits are provided by the Division of Labor Standards Enforcement. To make permit request, please call 818.901.5484.


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How can I get a W-9 form?

Email your request to Diana Santa Cruz.


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How can I get my W-2 online?

In order to receive your W-2 electronically for the 2017 tax year, you must consent by registering via the Tax Form Management website at mytaxform.com.

Use the following information to log in:

  • EP’s Employer Code: 17393
    OR Employer Name: Entertainment Partners
  • Username: Your Social Security Number (no dashes)
  • PIN: Last 8 digits of your Social Security Number (no dashes)

    You will be prompted to create a new PIN and select a series of security questions upon signing in for the first time. If you have previously registered and need to reset your PIN, please contact Tax Form Management at 855.823.8097.

    For more detailed instructions, please review How to “Go Paperless” and Register to Receive Your W-2 Online.


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How can I get the Credit Union Deduction Authorization form?

The employee can get an authorization form by contacting the credit union directly, contacting the EP Employee Services Group at 818.955.6000, or downloading here . The completed form should be faxed to Employee Services at 818.848.0254 or mailed to Entertainment Partners, Attn: Employee Services, P.O. Box 7836, Burbank, CA 91504-7836.


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How can I have my employment verified? Do you require a Verification of Employment form (VOE)?

We can verbally verify employment, but we cannot provide wages over the phone. For home loans and other miscellaneous employment verifications that request wages, a VOE form must be faxed to 818.848.0254, Attn: Employee Services. There is a 24- to 48-hour turnaround on faxes.


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How do I change my address with Casting Payroll?

You may change your address on your voucher when you work, or you can fax us a change of address in writing with the following information: your name, Social Security number, new address, signature, and date of request. Our fax number is 818.736.4458. You must update your address with both our payroll office and Central Casting, as we store information separately.


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How do I file for unemployment?

Employees must contact their nearest unemployment office. Employees can file by phone or online. The most common unemployment numbers are California and New York. For California, call 800.300.5616 or 800.250.3913 (also used for out of state) or visit www.edd.ca.gov. For New York, call 800.533.6600. For NYC only, call 800.209.8124.


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How do I log in to the Tax Form Management site?

Go to mytaxform.com and log in using the following information:

  • EP’s Employer Code: 17393
    OR Employer Name: Entertainment Partners
  • Username: Your Social Security Number (no dashes)
  • PIN: Last 8 digits of your Social Security Number (no dashes)

The registration process must be completed from a computer. The Tax Form Management site is not compatible with mobile devices.

You will be prompted to create a new PIN and select a series of security questions upon signing in for the first time. If you have previously registered and need to reset your PIN, please contact Tax Form Management at 855.823.8097.

For more detailed instructions, please reviewHow to “Go Paperless” and Register to Receive Your 2015 W-2 Online.


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How do I place a stop payment request on a paycheck I never received?

All Stop Pay/Reissue request must be submitted in writing. You will need to include your name, last 4 of your social security number, address and a signature. You will also need to supply the check date and or work date as well as the show name for the check you are missing. To use our Stop Pay/Reissue form, click here.

To submit your request via fax, please fax to (818)848-0254 or via email to w2group@ep.com. Please allow 1-2 weeks for processing.


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How do I request a work history?

If your check was processed by Casting Payroll, send your request in writing either by fax to 818.736.4458 or mail to Entertainment Partners, Attn: Casting Payroll, 2835 N. Naomi Street, Burbank, CA 91504-2024. Be sure to include your name, Social Security number, address, and the year(s) you worked. You will also need to state whether the request is for your own personal records or to enable you to join SAG. SAG will only accept faxes sent directly from our payroll department certified by our manager.


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How do I reset my PIN for the Tax Form Management site?

If you have previously registered with the Tax Form Management site and need to reset your PIN, please contact Tax Form Management at 855.823.8097.


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How long does it take to receive my check after it’s mailed?

The checks are sent by first-class mail. While most checks are received within two to three business days after being mailed, there are times when it takes longer, particularly during holiday periods.


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How long does it take to reissue a check after I request a stop payment?

We are unable to reissue a check that has been stop paid until after we receive confirmation from the bank that the stop payment was successful. This process can take up to a week for current-year checks, and longer if the check was cut in a prior year.


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How soon after I work can I expect my paycheck?

Checks are due to be mailed on the Thursday after the week you worked. The check may be mailed earlier depending on when the production company turns in the complete and accurate vouchers to the Casting Payroll department.


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I am an independent contractor. Can you issue my wages on a 1099 instead of a W-2?

No. The federal government considers any person under an employer’s direction or control (i.e., the employer dictates hours and/or conditions) an employee. As such, withholding and employer taxes (e.g., FICA, SUI, and FUI) are due on wages and taxable allowances.

If the employer fails to comply, potential liabilities exist for all unpaid federal, state, and municipal taxes. In addition, penalties and interest may be levied. Even if the income is reported on a 1099 form, there would be no relief from these obligations if the individual is deemed an employee. Therefore, EP does not pay independent contractors.

If you have any questions, please contact EP’s W-2 Group:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510
  • Phone: 800.417.0037

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I believe I received a W-2 for an incorrect state. How do I request a corrected W-2?

To correct a W-2 discrepancy, please send a signed, written request, with the last 4 digits of your Social Security number, via one of the methods below

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510

Please be sure that your request is signed before sending it in. We will accept a scan or a photo of your signature. If you have any questions, please contact EP’s W-2 Group at 800.417.0037.


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I don’t owe money to the IRS. Whom should I contact to obtain a modification or release of the “lock”?

You need to call the IRS’s Withholding Compliance Unit at 866.791.0289 between the hours of 8:00 am and 8:00 pm (Eastern) to dispute its determination and request that a modification or release be sent to EP.


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I filed for unemployment, but they have no records of my wages. Whom should I contact?

You can speak to a representative in EP’s Employee Services department by calling 818.955.6000.


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I filled out a box rental form at the beginning of the production. Why am I being asked to fill out a form each week?

EP requires a box rental form to be submitted each week to support the Internal Revenue Service’s requirement for regular accountings under the tax regulations.


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I get an error when I try to login or register for the Tax Form Management site. How can I get help?

Please make sure you are entering your Social Security Number and PIN without dashes when you login for the first time. If you continue to have trouble, please contact Tax Form Management at 855.823.8097.


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I have moved. How do I change my address?

To make changes to your contact information on file (address, phone number, email address), please complete our Address Change Request Form, available on our website. You may also send a signed, written request, with the last 4 digits of your Social Security number, via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510

Please be sure that your request is signed before sending it in. We will accept a scan or photo of your signature.There is a 48–72 hour turnaround on all requests.If you have any questions, please contact EP’s W-2 Group at 800.417.0037.


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I have not received a paycheck I was expecting. Whom should I call?

Please call 818.955.6000 and ask to speak to the Paymaster for the show you are working on.


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I have not received my W-2 or 1099 from Entertainment Partners. Can I get your FEIN?

No, it is company policy that we do not give out this information. The requested information is supplied on your W-2.

If you are missing your W-2 and have not consented to receive it online, you must send a signed, written request, with the last 4 digits of your Social Security number, to our W-2 Group via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail:
    Entertainment Partners
    Attn: W-2 Group
    P.O. Box 7836
    Burbank, CA 91510

Get Your W-2 Online!

Go paperless and consent to receive your 2015 W-2 electronically. Visit the Crew & Talent Support area and complete the registration process. Your W-2 will be posted on a secure website, and you’ll receive an email with instructions when it becomes available each January going forward. You’ll also be able to send your W-2 to your accountant directly from the Tax Form Management site.

Please be sure that your request is signed before sending it in. We will accept a scan or photo of your signature. There is a 48–72 hour turnaround on all requests.If you have any questions, please contact EP’s W-2 Group at 800.417.0037.


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I have satisfied my legal obligation. Why are my wages still being garnished?

If you believe you have satisfied your obligation, please contact the agency in question and request that a release be forwarded to EP’s Employee Services department by fax (818.848.0254, Attn: Employee Services) or by mail (Entertainment Partners, Attn: Employee Services, P.O. Box 7836, Burbank, CA 91504-7836).


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I need a copy of my W-2 or 1099 which I never received. Can you mail me a copy?

If you do not wish to receive your W-2 electronically, you can request a copy of your W-2 or 1099 be faxed, mailed, or emailed to you through our W-2 Group. You must send a signed, written request, with the last 4 digits of your Social Security number, via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail:Entertainment PartnersAttn: W-2 Group
    P.O. Box 7836Burbank, CA 91510

Get Your W-2 Online!

Go paperless and consent to receive your 2015 W-2 electronically. Visit the Crew & Talent Support area and complete the registration process. Your W-2 will be posted on a secure website, and you’ll receive an email with instructions when it becomes available each January going forward. You’ll also be able to send your W-2 to your accountant directly from the Tax Form Management site.

Please be sure that your request is signed before sending it in. We will accept a scan or photo of your signature. A duplicate copy will be sent within 48 to 72 hours via the method requested. If you need the W-2 or 1099 sent to a temporary address, please provide the alternate address and specify that it is temporary. Please contact EP’s W-2 Group at 800.417.0037 if you have any questions.If you receive your W-2 electronically, click here to read the instructions for requesting a mailed copy through the Tax Form Management website
.


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I need a Verification of Employment letter. How do I get one?

The employee must send EP a written request for a VOE letter, including the purpose of the letter, e.g., immigration, mortgage, or employment/unemployment. This written request can be submitted by fax (818.848.0254, Attn: Employee Services) or by mail (Entertainment Partners, Attn: Employee Services, P.O. Box 7836, Burbank, CA 91504-7836).


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I need a YTD earnings report. How can I get one?

A request for a YTD earnings report must be submitted in writing and must contain the last four digits of the employee’s Social Security number and signature. The request can be either faxed or mailed. The main fax number is 818.848.0254, Attn: Employee Services.


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I never received an email notification that my W-2 was ready and I didn’t receive a printed copy in the mail. Where is my W-2?

The 2016 W-2s will be mailed out by January 31, 2017. If you consented to receive your W-2 online, you can now log in and retrieve your W-2. Click here for instructions.

You can complete the “Go Paperless Today” consent process at any time to gain access to your current W-2.

If you did not consent to receive your W-2 online, you can request a copy of your W-2 or 1099 be faxed, mailed, or emailed to you by our W-2 Group.

You must send a signed, written request, with the last 4 digits of your Social Security number, via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510

Please be sure that your request is signed before sending it in. We will accept a scan or photo of your signature.

A duplicate copy will be sent within 48 to 72 hours via the method requested. If you need the W-2 or 1099 sent to a temporary address, please provide the alternate address and specify that it is temporary.

If you have any questions, please contact EP’s W-2 Group at 800.417.0037.


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I never received payment for the work listed on my W-2. Can you cancel and reissue me a new check?

If you believe you are missing a check, you can request a Detailed Earnings Report from EP’s W-2 Group to reconcile payments received.

After you review the report and identify any payment(s) that were not received, you can send a signed, written request, with the last 4 digits of your Social Security number, requesting EP cancel and reissue the missing payment(s).

Please contact EP’s W-2 Group via one of the following methods:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510
  • Phone: 800.417.0037

Please be sure that your request is signed before sending it in. We will accept a scan or photo of your signature.


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I put different exemptions on my vouchers. Why don’t my paychecks match the exemptions on my voucher?

In Casting Payroll, we often process vouchers for more than one work date at the same time. The system calculates all paychecks processed on any given day with the number of exemptions on the last voucher that was input into the system. If you vary the number of exemptions you are claiming daily, we cannot guarantee that any particular voucher will match your paychecks. The box for the number of dependents should reflect the number of exemptions you are able to claim.


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I received a check from EP and there is a deduction for ‘EIFPCC’ or ‘MPRF.’ What is this?

“EIFPCC” and “MPRF” are voluntary deduction terms used in our system for charitable donations. The Entertainment Industry Foundation (EIFPCC) administers Charitable Services Funds, allowing entertainment industry members to make a direct impact on a specific charity or cause that is most important to them. The Motion Picture &Television Fund (MPRF) is a charitable organization that offers assistance and care to those in the motion picture and television industries without resources.


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I received a W-2 and the Retirement Plan box is marked; this is an error. Can you send a corrected form?

No. In most cases this is not an error. Employees paid through a union production, even if not a union member, who had employer contributions made on their behalf toward the applicable union’s pension plan will have this box marked.


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I received a W-2 for my family member who has passed away. What do I need to do?

You must notify EP of your family member’s death by providing copies of the following documentation:

  1. Death certificate
  2. Last Will and Testament; if an Estate, letters of testamentary or letters of administration
  3. Name, address, and Social Security number of beneficiary; if an Estate, name and address of Executor of the Estate and Federal Tax ID# for the Estate

Please provide these materials to EP via one of the following methods:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510

If you have any questions, please contact EP’s W-2 Group at 800.417.0037.


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I received a W-2 with an incorrect name or Social Security number. How can I get that corrected?

To correct your Name or Social Security number on file, you must send a signed, written request, with a copy of your Social Security card, via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510

Please be sure that your request is signed before sending it in. We will accept a scan or photo of your signature. If you have any questions, please contact EP’s W-2 Group at 800.417.0037.


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I received my pay stub and my W-4 allowances have been changed, even though I did not request a change. Why was this made?

From time to time, the IRS (under the IRC section 3402) sends a “Lock in Letter” notifying the employer that a given employee is not entitled to claim a complete exemption from withholding or more than a specified number of withholding allowances. This “lock” cannot be removed until we receive a modification or release from the IRS.


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I thought I registered to receive my W-2 electronically. Why am I still getting a printed W-2 in the mail?

To receive your W-2 electronically, you need to click the “Go Paperless Today” button after logging in to the Tax Form Management website for the first time. If you only logged in to access your W-2 from the website and did not consent to receive future W-2s electronically only, you will continue to receive a paper copy.

You can complete the “Go Paperless Today” consent process at any time to gain access to your current W-2. Visit the Tax Form Management website at mytaxform.com and consent today!

View More W-2 FAQs


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I want to stop charitable deductions to the EIFPCC and MPRF. What do I need to do?

You need to send a written request to stop future deductions to the Entertainment Industry Foundation (EIFPCC) and Motion Picture & Television Fund (MPRF) charities. The request can be submitted by fax (818.848.0254, Attn: Employee Services) or by mail (Entertainment Partners, Attn: Employee Services, P.O. Box 7836, Burbank, CA 91504-7836).


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I worked in New York and the W-2 is showing more than what I earned in that state. How can I get it corrected?

Section 672 of the NY tax law requires that if at any time during the year, a non-resident employee performs services in New York State, the wages reported in Box 16 (state wages) must match the amount shown in Box 1 (wages, tips, other compensation), regardless of how much was actually earned in that state. If you are filing as a non-resident, remember to complete the IT203 and IT203-B forms. For more information, please refer to the NY State Department’s website.

If you have any questions or need further clarification, please contact EP’s W-2 Group via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510
  • Phone: 800.417.0037

Please note there is 48–72 hour turnaround on requests.


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I worked on several different shows this year and usually get multiple W-2s from EP. Can I get them all online?

Yes. When you log in to the Tax Form Management website, all W-2s from Entertainment Partners will be available. Be sure to scroll down through all pages after you open your W-2, as all W-2s will appear in the same PDF.

If you believe you are still missing a W-2 after scrolling through all the pages, please contact our W-2 Group at w2group@ep.com or 800.417.0037.

View More W-2 FAQs


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I worked with Ease Entertainment in 2015. Can I register to receive my W-2 online through Tax Form Management?

Yes, EP has acquired all Ease legal entities. You can register to receive your W-2 online through Tax Form Management by following the instructions here. The employer name will still be Entertainment Partners.


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I worked with Ease Entertainment in 2015. Who will provide my W-2?

EP has acquired all Ease legal entities. You will receive W-2(s) from EP for all work performed in 2015, including dates prior to the acquisition in August 2015. You will not receive a W-2 that says Ease Entertainment on it.


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If a bank will not accept a check because it has passed the bank’s stale date’ how can I receive a replacement?

EP checks may be cashed or deposited at any time regardless of the issue date. However, each bank or other financial institution has its own internal policy governing whether to accept a check past a certain “stale date.” The employee should first consult the bank where the check is to be cashed or deposited regarding that bank’s specific stale-date policy. The bank’s personnel may contact EP’s Treasury department at 818.955.6000 to verify that the check is good. If the bank chooses not to accept a check because it is older that its policy allows, then contact EP to obtain a replacement check for the employee.


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Is the recoupment from my gross or net earnings?

Employee recoupment is based on net earnings.


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My name/tax name is incorrect on my check stub. How can I correct it?

You must send a written request either by fax (818.848.0254, Attn: Employee Services) or by mail (Entertainment Partners, Attn: Employee Services, P.O. Box 7836, Burbank, CA 91504-7836) with a copy of your Social Security card.


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My son/daughter received a check from EP with a deduction for “Trust.” Why?

States such as California, New York, Louisiana, and New Mexico have a mandatory Minor’s Trust law requiring that all unemancipated minors have 15 percent of their gross earnings deducted and placed in approved trust accounts.


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Personal Identifiable Information (PII)

Entertainment Partners collects certain PII information on Production Worker Employees for the sole purpose of employment. This information is only used for government reporting of amounts paid to individuals and Loan out corporations.

If you would like to request a listing of items collected, or an actual detail list of your personal information collected, you may do so by submitting a written request via one of the following methods.

– Email: w2group@ep.com
– Fax: 818.848.0254
– Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510

If you have any questions, please contact EP’s W-2 Group at 800.417.0037.


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Someone has fraudulently cashed my employee check. How can I receive a replacement check?

If someone has fraudulently cashed an employee’s check, the employee can file a Forgery Claim. To file a Forgery Claim, contact EP’s Treasury department at 818.955.6000. The employee will be sent Affidavit of Forgery that must be filled out, signed, notarized, and returned to the Treasury department. We will then forward the affidavits to EP’s bank, which will conduct an investigation and render a determination on the validity of the claim. If the claim is deemed valid, the bank will issue a credit to EP, and then EP will issue a replacement check to the employee. The entire validation/replacement process takes between 90 to 120 days.


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The taxes withheld on my W-2 are incorrect. How can I get that corrected?

The federal and state income taxes that are withheld are based on the W-4 information that was submitted on your start paperwork.

If you have any questions or need further clarification, please contact EP’s W-2 Group via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510
  • Phone: 800.417.0037

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The Year-to-Date or YTD total on my last check stub does not match my W-2 total. How can I get that corrected?

To correct a W-2 discrepancy, please contact EP’s W-2 Group via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510
  • Phone: 800.417.0037

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What is a credit union deduction?

A credit union deduction is a voluntary deduction requested by the production employee. A credit union deduction is available to all employees and all shows paid by EP. The funds are not transferred electronically; they are posted manually by the credit unions (funds are sent daily).


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What is a recoupment?

A recoupment is a reimbursement to EP of an overpayment made to the employee. A deduction is set up in EP’s system in an attempt to recover all or part of the overpayment.


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What is an Unclaimed Property Letter? Why did I receive it?

In an attempt to reunite abandoned property/uncashed payroll checks with their rightful owner, Entertainment Partners sends an EP Search Letter and requires the owner complete the Unclaimed Property Request Form to claim monies.

What do I need to do?

NOTE: California residents who have received a similar letter from the state should attach it with their form.

Please note that the reissue process takes 4-6 weeks. If you miss the deadline stated on the EP Search Letter, you must contact your resident state controller toclaim funds.


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When can I expect to receive my Canadian tax slips?

If you consent to receive your 2016 Canadian NR4 online, the document will be posted online in late February. Printed T-4As, T4A-NRs, and Québec’s RL-1 for the 2016 tax year will be mailed no later than March 31, 2017.

If you have any further questions about Canadian tax forms, please contact Jessica Johnson at jjohnson@ep.com or 818.955.4483.


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When can I expect to receive my W-2?

The 2016 W-2s will be mailed out by January 31, 2017.

If you consent to receive your W-2 electronically, you will receive an email notification when your W-2 becomes available in January. Click here to read the instructions for retrieving your W-2 from the Tax Form Management website.

See also this FAQ: I never received a W-2 email notification and I didn’t receive a copy in the mail. Where is my W-2?

Get Your W-2 Online!

Go paperless and consent to receive your W-2 electronically. Visit the Crew & Talent Support area and complete the registration process. Your W-2 will be posted on a secure website, and you’ll receive an email with instructions when it becomes available each January going forward. You’ll also be able to send your W-2 to your accountant directly from the Tax Form Management site.


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When can I expect to see the funds in my account?

Funds are posted the following working day after the payroll check date.


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Where can I get more information about trusts and trust forms?

Search for keyphrase “Children’s Trust” in the Support section of our website.


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Where can I set up a Coogan Account for my child?

Parents can go online at www.childreninfilm.com for a list of banks that offer Coogan Accounts in California, for example Wells Fargo Bank, Union Bank, and Downey Savings.


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Where should I forward the Work Status reports that we receive?

Please fax the Work Status reports and other
physician correspondence to EP at 818.559.3283. We will forward the
correspondence to the appropriate AIG office.


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Where should I send my child’s Minor’s Trust bank information?

The information can be faxed to 818.848.0254, Attn: Minor’s Trust Dept.


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Who do I contact if I have questions about my W-2 for work performed with Ease prior to August 2015?

EP’s W-2 group can answer any questions you may have regarding your W-2. You can contact them via one of the following methods:


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Why am I getting a 1099 for my corporation?

It is EP’s policy to issue 1099-MISC (Miscellaneous Income) forms to all Loan-out Corporations, as we have a responsibility to inform you of earnings received.

If you have any questions or need further clarification, please contact EP’s W-2 Group via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O.Box 7836, Burbank, CA 91510
  • Phone: 800.417.0037

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Why am I having a problem cashing an EP check at Bank of America?

Background: Each hour of each business day, EP transmits files to the Bank of America (BofA) containing the lists of all checks that EP has issued. BofA then posts those files to its system so that when an employee comes into a branch to cash a check, the bank teller can access the check in his/her computer to verify that EP did, in fact, issue that check. It is BofA’s policy always to verify issuance of a check before cashing it over the counter at a teller’s window. Sometimes, an employee arrives at a BofA branch before it has received the files or before it has posted them to its teller system. In either case, the teller receives a computer prompt instructing the teller to call an internal number at BofA to verify the check. The bank personnel answering that internal number in turn call EP to verify that the check is valid. If for any reason the teller does not follow this procedure, the employee should ask to see the branch manager. If the issue is still unresolved after speaking to the branch manager, the employee should call the EP Treasury department at 818.955.6000. EP’s Treasury personnel will then contact BofA’s corporate offices and ask that the branch be called directly to assist in getting the check cashed for the employee. If it is necessary to contact EP’s Treasury department to assist in having a check cashed at a BofA branch, the employee should ask the BofA branch personnel for the following information to expedite the process: both the branch ID number and the branch’s direct phone number.


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Why can I call Casting Payroll only between 3:00 pm and 5:00 pm Pacific?

The paymasters are unavailable before 3:00 pm (Pacific) as they are processing the payroll during that time. The two calling hours are set aside to help you with any payroll inquiries.


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Why do I sometimes receive my paychecks out of work-date order?

Checks are not mailed in date order. Vouchers are processed as they come in from the production company, and individual production companies vary on how often they send the vouchers.


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Why is EP garnishing my wages?

Tax levies, wage garnishments, and child support deductions are initiated when EP is served by an official party (the IRS, State Department of Taxation, District Attorney, etc.).


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Why wasn’t I notified of my wage garnishment?

A copy of the garnishment is mailed to the address on file at least 14 days prior to the start date.


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How to “Go Paperless” and Register to Receive Your Canadian NR4 Tax Slip Online

Pre-register now to receive your Canadian NR4 electronically! If registered, your NR4 will be posted on a secure website in February, and you’ll receive an email notification with instructions for retrieval. All emails will have the subject line, “IMPORTANT TAX DOCUMENT.”

Before you can receive your NR4 online, the T-4 Management site must receive consent for security purposes.

NOTE: If you need assistance during the login or registration process, please contact T-4 Management at 855.823.8098.

Here’s how to register:

  • Go to the T-4 Management website at www.t4express.com and log in using the following information:
    • EP’s Employer Code: 90546
      OR Employer Name: Entertainment Partners – Canada
    • Username: Your Social Security Number (no dashes)
    • PIN: Last 8 digits of your Social Security Number (no dashes)

    The registration process must be completed from a computer. The T-4 Management site is not compatible with mobile devices.


    You will be prompted to create a new PIN and select a series of security questions upon signing in for the first time.

  • Once you’re logged in, click Go Paperless Today.
  • Read the disclosure and click Test Now.

    A test PDF should open in a new window.
  • Close the test PDF and click the I saw the test tax slip… link.

    NOTE: If the test was unsuccessful, click the second link where you can review the system requirements and either cancel enrollment or continue to consent even though you did not see the PDF. It is recommended that you download the free Adobe Reader software if needed to view the PDF.
  • Select the correct email address, mailing address, and telephone number. Click Continue.
  • A summary of your information will appear on the next page. Verify the information and click Confirm.
  • After you have confirmed your information, you will see a receipt page indicating that you have consented for online delivery of your NR4 tax slip. You will also receive an email confirming your consent. It will have the subject line “IMPORTANT TAX DOCUMENT CONFIRMATION.”

    Click Continue to return to the homepage.


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How to “Go Paperless” and Register to Receive Your W-2 Online

Register now to receive your W-2 electronically! If registered, your W-2 will be posted on a secure website in January, and you’ll receive an email notification with instructions for retrieval. All emails will have the subject line, “IMPORTANT TAX DOCUMENT.”

Before you can receive your W-2 online, the Tax Form Management site must receive consent for security purposes.

NOTE: If you need assistance during the login or registration process, please contact Tax Form Management at 855.823.8097.

Here’s how to register:

  • Go to the Tax Form Management website at mytaxform.com and log in using the following information:
    • EP’s Employer Code: 17393
      OR Employer Name: Entertainment Partners
    • Username: Your Social Security Number (no dashes)
    • PIN: Last 8 digits of your Social Security Number (no dashes)

    The registration process must be completed from a computer. The Tax Form Management site is not compatible with mobile devices.


    You will be prompted to create a new PIN and select a series of security questions upon signing in for the first time.

  • Once you’re logged in, click Go Paperless Today.
  • Click the W-2 checkbox, read the disclosure, and click Test Now.

    A test PDF should open in a new window.
  • Close the test PDF, and click the I saw the test document… link.

    NOTE: If the test was unsuccessful, click the second link where you can review the system requirements and either cancel enrollment or continue to consent even though you did not see the PDF. It is recommended that you download the free Adobe Reader software if needed to view the PDF.

  • Select the correct email address, mailing address, and telephone number. Click Continue.
  • A summary of your information will appear on the next page. Verify the information and click Confirm.
  • After you have confirmed your information, you will see a receipt page indicating that you have consented for online delivery of your W-2. You will also receive an email confirming your consent. It will have the subject line “IMPORTANT TAX DOCUMENT CONFIRMATION.”

    Click Continue to return to the homepage.


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How to Download a Re-Print of Your Electronic W-2

Here’s how to download a re-print of your W-2 from the Tax Form Management site:

  • Go to mytaxform.com and log in using the password you created when you completed the consent process.
    • EP’s Employer Code: 17393
      OR Employer Name: Entertainment Partners
    • Username: Your Social Security Number (no dashes)

    Your W-2 must be retrieved from a computer. The Tax Form Management site is not compatible with mobile devices.

  • Once logged in, click Tax Form Reprint.
  • Check the W-2 checkbox from the available tax years and choose Download from the delivery method drop down menu. Click Continue.
  • Read the system requirements and click Test Now.
  • A test PDF should open in a new window.
  • Close the test PDF, and click the I saw the test Tax Form… link.

    NOTE: If the test was unsuccessful, click the second link where you can change the delivery method for this order.

  • A receipt page will show with the option Click Here to Download Your Tax Form.
  • Once downloaded, you can print and/or save your W-2 as needed.

NOTE: If you did not sign up to go paperless and receive your electronic W-2 through the Tax Form Management website, click here for instructions on ordering a copy from our W-2 Group.

If you have any problems re-printing your electronic W-2, please contact 855.823.8097 for assistance.

Click Here for W-2 FAQs


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How to Download Your Electronic W-2 into Your Tax Prep Software

If you have pre-registered to go paperless and receive your W-2 electronically, you will receive an email notification when your W-2 is posted online with the subject line “IMPORTANT TAX DOCUMENT.”

From the Tax Form Management site, you can download your W-2 into most tax prep software including Turbo Tax®, H&R Block®, and Jackson Hewitt.

  • Go to mytaxform.com and log in using the password you created when you completed the consent process.
    • EP’s Employer Code: 17393
      OR Employer Name: Entertainment Partners
    • Username: Your Social Security Number (no dashes)

    The Tax Form Management site must be accessed from a computer. It is not compatible with mobile devices.

  • Once logged in, click Instructions.
  • On the new page that loads, click on the software application you use and follow the instructions provided for how to download your W-2 into that application.

If you have any problems downloading your electronic W-2 into your tax prep software, please contact 855.823.8097 for assistance.

NOTE: If you did not sign up to go paperless and receive your electronic W-2 through the Tax Form Management website, click here for instructions on ordering a copy from our W-2 Group.

Click Here for W-2 FAQs


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How to Log In to Tax Form Management for the First Time

To log in to the Tax Form Management site for the first time:

  • Go to mytaxform.com and log in using the following information:
    • EP’s Employer Code: 17393
      OR Employer Name: Entertainment Partners
    • Username: Your Social Security Number (no dashes)
    • PIN: Last 8 digits of your Social Security Number (no dashes)

    The registration process must be completed from a computer. The Tax Form Management site is not compatible with mobile devices.

    NOTE: If you need assistance during the login or registration process, please contact Tax Form Management at 855.823.8097.

  • You will be prompted to create a new PIN and select a series of security questions upon signing in for the first time.
  • Now that you have finished enrolling, you must click the Go Paperless Today button on the Main Menu to consent to receive your W-2 electronically. Read How to ‘Go Paperless’ and Register to Receive Your W-2 Online for full instructions.

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How to Request a Faxed Copy of Your Electronic W-2

Here’s how to request a copy of your W-2 be faxed to you or your accountant through the Tax Form Management site:

  • Go to mytaxform.com and log in using the password you created when you completed the consent process.
    • EP’s Employer Code: 17393
      OR Employer Name: Entertainment Partners
    • Username: Your Social Security Number (no dashes)

    Your W-2 must be retrieved from a computer. The Tax Form Management site is not compatible with mobile devices.

  • Once logged in, click Tax Form Reprint.
  • Check the W-2 checkbox from the available tax years and choose Fax from the delivery method drop down menu. Click Continue.
  • Under the next drop down, select Change Fax Information. From here you can add an additional fax number if the one you want to fax to is not automatically populated.
  • Select Add another Phone Number and enter the new fax number you’d like to use. Then click Continue.

  • Once the correct fax number is able to be selected from the dropdown list, click Continue.
  • Review and confirm you order and click Continue. Your W-2 will be faxed to the number requested within four (4) business hours.

If you have any problems requesting a faxed copy of your electronic W-2 from the Tax Form Management website, please contact 855.823.8097 for assistance.

NOTE: If you did not sign up to go paperless and receive your electronic W-2 through the Tax Form Management website, click here for instructions on ordering a copy from our W-2 Group.

Click Here for W-2 FAQs


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How to Request a Mailed Copy of Your Electronic W-2

Here’s how to request a copy of your W-2 be mailed to you from the Tax Form Management website:

  • Go to mytaxform.com and log in using the password you created when you completed the consent process.
    • EP’s Employer Code: 17393
      OR Employer Name: Entertainment Partners
    • Username: Your Social Security Number (no dashes)

    Your W-2 must be retrieved from a computer. The Tax Form Management site is not compatible with mobile devices.

  • Once logged in, click Tax Form Reprint.
  • Check the W-2 checkbox from the available tax years and choose U.S. Mail from the delivery method drop down menu. Click Continue.
  • Confirm your mailing address and click Continue.
  • Review and confirm your order and click Continue. A copy of your W-2 will be mailed to your address on file within two (2) business days.
  • If you need to change your address on file, please complete our Address Change Request Form, available on our website. You may also send a signed, written request, with the last 4 digits of your Social Security number, via one of the methods below:
    • Email: w2group@ep.com
    • Fax: 818.848.0254
    • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510

    Please be sure that your request is signed before sending it in. We will accept a scan or a photo of your signature. If you have any questions, please contact EP’s W-2 Group at 800.417.0037.

If you have any problems requesting a mailed copy of your W-2 from the Tax Form Management website, please contact 855.823.8097 for assistance.

NOTE: If you did not sign up to go paperless and receive your electronic W-2 through the Tax Form Management website, click here for instructions on ordering a copy from our W-2 Group.

Click Here for W-2 FAQs


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How to Reset Your Tax Form Management PIN

If you have previously registered with the Tax Form Management site and need to reset your PIN, please contact Tax Form Management at 855.823.8097.


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How to Retrieve Your Online W-2

If you have pre-registered to go paperless and receive your W-2 electronically, you will receive an email notification when your W-2 is posted online with the subject line “IMPORTANT TAX RETURN DOCUMENT AVAILABLE.”

NOTE: If you need assistance during the W-2 retrieval process, please contact Tax Form Management at 855.823.8097.

Here’s how to retrieve your W-2 from the Tax Form Management website:

  • Go to mytaxform.com and log in using the password you created when you completed the consent process.
    • EP’s Employer Code: 17393
      OR Employer Name: Entertainment Partners
    • Username: Your Social Security Number (no dashes)

    Your W-2 must be retrieved from a computer. The Tax Form Management site is not compatible with mobile devices.

  • Once logged in, click Get Your 2015 W-2 Now.
  • Then click, View & Print Your W-2 Now.
  • Your W-2 will now open in a new window as a PDF. From the PDF toolbar, you can print and/or save a copy of your W-2.

If you have any problems retrieving your electronic W-2 from the Tax Form Management website, please contact 855.823.8097 for assistance.

Click Here for W-2 FAQs


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How to Submit a Change of Address

To make changes to your contact information on file (address, phone number, email address), please complete our Address Change Request Form, available on our website. You may also send a signed, written request, with the last 4 digits of your Social Security number, via one of the methods below:

  • Email: w2group@ep.com
  • Fax: 818.848.0254
  • Mail: Entertainment Partners, Attn: W-2 Group, P.O. Box 7836, Burbank, CA 91510

Please be sure that your request is signed before sending it in. We will accept a scan or a photo of your signature. There is a 48–72 hour turnaround on all requests. If you have any questions, please contact EP’s W-2 Group at 800.417.0037.


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