Crew & Talent - Sick Leave Inquiries

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Sick Leave Inquiries – I have a question about my sick pay leave?

Crew & Talent

Please email your questions to

Background Actors

Central Casting has a dedicated phone and email for callers with questions or requests about sick pay; please contact Talent Relations Sick Pay Inquiry line at (818) 729-6450 or by email at

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Sick Leave Inquiries – I need my sick leave balance, where can I get that?

To obtain your sick leave balance please contact your production accountant. They will obtain that information from the show’s paymaster.

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Crew & Talent Employment and Paycheck Support

Payroll/Payment Support Inquiries
(e.g. Personal information changes: address, name, ssn, W-4, Earnings history reports, Tax forms reprints & explanation: W-2's, 1099's 592b's etc.)
800.417.0037 Option 4

Electronic W-2 Registration Inquiries
(e.g. Paperlessemployee site: not able to register, password reset, verification code not received, cannot download W-2)
800.417.0037 Option 4

Employment Verification Inquiries
(e.g. General VOE, Unemployment, Disability)

Benefit Solution Inquiries
(e.g. EP Cares Health Insurance - non-union employees, Sick Leave, 1095-C tax forms, NY Paid Family Leave)
818. 955-6022
EP Cares:
Sick Leave:
1095-C tax forms:
NY Paid Family Leave:

Minors Trust Deductions and Inquiries
(e.g. Set-ups, coogan account deposits)

Payroll Garnishment and Deduction Inquiries
(e.g. Federal Tax Liens, State Tax Liens and Child/Spousal Support)

MyEP Portal Support
(e.g. login assistance & connecting payroll profile)
800.417.0037 Option 1

Direct Deposit Inquiries
(e.g. Entertainment Credit union & Banks set ups)

Pensions, Health & Welfare Inquiries
(e.g. Missing hours, Union Dues, Union 401k)

Unclaimed Property Inquiries
(e.g. Search letters, CA State Controller’s letters)